Senior Manager, Product Compliance

Job Summary

The Senior Manager, Product Compliance is a people-first leader responsible for building, developing, and scaling a high-performing regulatory and product compliance team supporting Clark Associates’ product portfolio. Reporting to the Director of Regulatory Affairs, this role combines strong regulatory expertise with a demonstrated ability to coach and grow individual contributors, establish clear ownership, and drive accountability in a fast-paced, evolving environment. This is a hybrid role, reporting a minimum of once a week to our Lancaster, PA headquarters.

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

• Lead, coach, and develop a high-performing team of regulatory and product compliance professionals, with a strong focus on individual growth, capability building, and career progression.
• Establish clear ownership, roles, and performance expectations by providing ongoing feedback, mentorship, and performance management.
• Build and scale team expertise in labeling, claims substantiation, FTC compliance, eCommerce regulatory requirements, and environmental and sustainability regulations.
• Oversee review and approval processes for product labeling, packaging, and eCommerce content, including product claims and digital advertising.
• Lead compliance with FTC advertising requirements, including claim substantiation and alignment with the Green Guides and similar guidance.
• Ensure labeling and claims are accurate and complete across diverse product categories, including durable goods and disposable products.
• Lead compliance strategy for disposable products, including single-use plastics, paper goods, and foodservice disposables.
• Conduct regulatory research and develop recommendations for environmental claims, including post-consumer recycled (PCR) content, recyclability, and compostability.
• In partnership with Legal, interpret and operationalize evolving and divergent state-level requirements.
• With the Legal department, manage overall compliance strategy across federal and state frameworks (FDA, FTC, EPA, CPSC), translating requirements into actionable business guidance.
• Partner cross-functionally with Procurement, Sourcing, Quality, Legal, and Content teams to drive compliant product development, launches, and catalog maintenance.
• Develop and standardize processes, SOPs, and decision frameworks for labeling, claims substantiation, environmental claims, and compliance approvals to support scalable operations.

Qualifications

• Experience:
• 7+ years of regulatory affairs or product compliance experience, with a strong focus on labeling, product claims, and/or advertising compliance
• Demonstrated people leadership experience, including coaching, developing, and managing high-performing teams
• Deep knowledge of FTC requirements related to advertising, claims substantiation, and eCommerce, with working knowledge of FDA, EPA, and CPSC regulations
• Familiarity with food service equipment and supplies
• Experience with environmental and sustainability regulations impacting paper, plastic, and similar products
• Experience supporting eCommerce product content, digital marketing, and online marketplaces
• Strong judgment and ability to navigate regulatory ambiguity and competing, and sometimes conflicting, state requirements
• Experience developing processes, SOPs, and scalable compliance frameworks in a growing organization
• Education:

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

• Desired Traits & Skills:
• Experience in foodservice, consumer products, or multi-category product portfolios
• Strong leadership presence with the ability to influence, mentor, and build high-performing teams.
• Comfortable navigating nuance, ambiguity, and competing regulatory interpretations.
• Excellent communication skills, with the ability to translate complex regulatory concepts into clear guidance for non-technical audiences.
• Highly organized, with the ability to manage multiple priorities in a fast-paced, evolving environment.
• Collaborative and solutions-oriented approach to cross-functional problem solving.
• High level of professionalism, discretion, and integrity when handling sensitive regulatory matters.

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.