Senior Manager, Platform Security Engineering & Transformation

This is a hybrid position requiring in-office collaboration three days a week and remote work two days a week. Visa sponsorship or transfers are not available for this role.

About the Role

We are seeking a proven technology leader with a track record of leading large teams through transformation, modernization, and organizational change. The ideal candidate will have successfully led engineering teams, influenced senior stakeholders, and accelerated the adoption of AI-enabled and platform-driven ways of working. This role leads a critical security engineering organization responsible for enterprise platforms and services, driving teams to embrace new technologies, automation, and operational models.

Success requires strong people leadership, AI adoption experience, executive presence, and a demonstrated ability to drive results in complex environments. The ideal candidate combines change management, strategic leadership, and platform operational discipline, with a focus on leading high-performing teams, navigating change, and driving modernization from concept to execution.

Responsibilities

• Manage a team of Information Security Engineers designing, documenting, testing, maintaining, and resolving issues for highly complex security solutions related to networking, cryptography, cloud, authentication, directory services, email, internet, applications, or endpoint security.
• Engage with experienced information security and line-of-business management to identify, formulate, and implement security solutions and controls.
• Lead a large, complex information security unit or multiple specialized work units with direct impact on company-wide security objectives involving high risk and complexity.
• Provide security consulting for large projects to ensure conformity with corporate information security policies and standards.
• Set compliance and risk management guidelines for the supported area and collaborate with stakeholders to implement key risk initiatives.
• Oversee resource allocations to align commitments with strategic objectives.
• Manage the implementation of information security practices, including availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity.
• Maintain broad awareness of information security trends across the enterprise and industry.
• Influence changes to information security policies, standards, and procedures for systems, applications, or tools.
• Lead large, company-wide projects and initiatives.
• Represent the organization to regulators, industry groups, and governmental agencies.
• Interface with Information Security Industry Leaders, Financial Industry Leaders, Analysts, and Regulators.
• Advise senior leadership or executive management on high-impact issues.
• Manage the allocation of people and financial resources for Information Security Architecture.
• Develop and guide a culture of talent development to meet business objectives and strategy.
• Lead Production Services and Platform Support teams responsible for application stability, service reliability, incident response, resiliency, change readiness, and technology support.
• Translate executive strategy into actionable roadmaps, priorities, milestones, and deliverables.
• Drive timely execution across complex initiatives, ensuring commitments and measurable outcomes are achieved.
• Transform traditional application support models into platform-focused, engineering-led capabilities to improve reliability, scalability, automation, and service quality.
• Build and mature Site Reliability Engineering (SRE) practices, including service health measurement, observability, resiliency engineering, performance improvement, service restoration, and continuous improvement.
• Lead vulnerability management execution, partnering with Cyber Security, Infrastructure, Cloud, and Application Development teams to accelerate remediation and reduce technology risk.
• Coordinate end-to-end remediation workflows across detection, prioritization, ownership assignment, remediation, validation, and closure.
• Drive adoption of automation and Agentic AI to reduce manual effort, improve decision-making, accelerate remediation, enhance service restoration, and increase engineering productivity.
• Lead modernization efforts across cloud, container, platform, and emerging technology environments while ensuring production readiness and supportability.
• Establish clear metrics, accountability routines, executive updates, and delivery checkpoints to provide transparency and drive action.
• Identify risks, dependencies, blockers, and organizational friction early, then lead resolution with urgency and ownership.

Leadership Expectations

• Build, lead, and retain high-performing teams with a strong culture of accountability, urgency, ownership, and continuous improvement.
• Act as a decisive, action-oriented leader who creates momentum and avoids unnecessary delays, over-analysis, or prolonged debate.
• Coach and develop managers, senior technical leads, and future leaders.
• Create clarity for teams by translating broad strategy into specific objectives, work plans, timelines, and success measures.
• Hold teams accountable for commitments, delivery quality, timelines, and outcomes.
• Influence across Cyber Security, Application Development, Infrastructure Engineering, Cloud Engineering, Architecture, and senior leadership to secure alignment and remove barriers.
• Lead through ambiguity, competing priorities, and changing enterprise demands while maintaining focus on execution and service stability.

Requirements

• 7+ years of Information Security Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education.
• 3+ years of management or leadership experience.

Qualifications

• Demonstrated success leading engineers and large technical organizations through transformation and change.
• Experience driving adoption of automation, AI-enabled capabilities, and modern engineering practices.
• Strong leadership presence with the ability to influence senior leaders and technology partners.
• Proven experience running critical production, platform, or security engineering organizations.
• Ability to balance strategic priorities with day-to-day operational execution.
• Strong talent leadership skills with a track record of change management while leading and retaining high-performing teams.
• Proven experience leading large-scale Production Services, Platform Support, Reliability Engineering, Infrastructure, or enterprise technology teams.
• Strong background in application support, service reliability, incident response, resiliency, vulnerability management, automation, cloud, containers, and modern engineering practices.
• Demonstrated ability to translate strategy into execution and deliver results in a complex, highly matrixed enterprise environment.
• Excellent ability to organize work, manage dependencies, drive timelines, communicate status, and ensure follow-through across multiple teams and stakeholders.
• Strong executive communication skills with the ability to simplify complex issues, present clear options, and drive decisions.
• MBA preferred.

Success Measures

• Improved application and platform stability.
• Faster service restoration and reduced repeat incidents.
• Accelerated vulnerability remediation and reduced technology risk.
• Increased automation and Agentic AI adoption.
• Reduced manual effort across Production Services and Platform Support.
• Improved SRE maturity, service health visibility, and resiliency.
• Clear execution of strategic priorities within committed timelines.
• Stronger team accountability, ownership, and delivery discipline.
• Successful development of a future-ready Production Services workforce.

Leadership Profile

The ideal candidate is a driven, execution-focused leader who acts with urgency, owns outcomes, and pushes work forward. This leader is expected to understand enterprise strategy, translate it into executable plans, align the right people, remove obstacles, and deliver results. They must be comfortable challenging delays, creating structure in ambiguity, making progress without perfect information, and holding teams accountable. The ideal candidate is known for getting things done, building strong teams, and turning strategic direction into measurable business results.

Role Mission

This role is responsible for running today's production environment while building the future model for Production Services, Platform Support, Reliability Engineering, Vulnerability Management, and AI-enabled service delivery. The leader will ensure stability today while driving the transformation needed to support the bank's next decade of technology growth.