Senior Manager, Platform Security Engineering & Transformation

About the Role

Wells Fargo is seeking a proven technology leader for a hybrid position, requiring three days in the office and two days working from home. This role is ideal for someone who has successfully led large teams through transformation, modernization, and organizational change, with a focus on AI adoption and platform-driven ways of working. The position does not offer visa sponsorship or transfers.

Responsibilities

• Manage a team of Information Security Engineers responsible for designing, documenting, testing, maintaining, and providing issue resolution for complex security solutions related to networking, cryptography, cloud, authentication, directory services, email, internet, applications, and endpoint security.
• Lead and influence information security and line of business management to identify, formulate, and implement security solutions and controls.
• Oversee a critical security engineering organization responsible for enterprise platforms and services, driving teams to embrace new technologies, automation, and operational models.
• Set guidelines for compliance and risk management, working with stakeholders to implement key risk initiatives.
• Manage the implementation of information security measures, including availability, integrity, confidentiality, risk management, threat identification, monitoring, incident response, access management, and business continuity.
• Maintain awareness of the state of information security across the enterprise and industry, influencing changes to security policies, standards, and procedures.
• Lead large, companywide projects and initiatives, representing the organization to regulators, industry groups, and governmental agencies.
• Advise executive management on critical issues and manage resource allocations for Information Security Architecture.
• Develop and guide a culture of talent development to meet business objectives and strategy.
• Lead Production Services and Platform Support teams to ensure application stability, service reliability, incident response, resiliency, change readiness, and technology support.
• Translate executive strategy into actionable roadmaps, priorities, milestones, and deliverables, driving timely execution across complex initiatives.
• Transform traditional application support models into platform-focused, engineering-led capabilities.
• Build and mature Site Reliability Engineering (SRE) practices, including service health measurement, observability, resiliency engineering, performance improvement, and continuous improvement.
• Lead vulnerability management execution, partnering with Cyber Security, Infrastructure, Cloud, and Application Development teams to accelerate remediation and reduce technology risk.
• Drive adoption of automation and Agentic AI to enhance service delivery, reduce manual effort, and increase engineering productivity.
• Lead modernization efforts across cloud, container, platform, and emerging technology environments, ensuring production readiness and supportability.
• Establish clear metrics, accountability routines, executive updates, and delivery checkpoints to drive transparency and action.
• Identify and resolve risks, dependencies, blockers, and organizational friction with urgency and ownership.

Qualifications

• 7+ years of Information Security Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education.
• 3+ years of management or leadership experience.

Desired Qualifications

• MBA preferred.
• Demonstrated success leading engineers and large technical organizations through transformation and change.
• Experience driving adoption of automation, AI-enabled capabilities, and modern engineering practices.
• Strong leadership presence with the ability to influence senior leaders and technology partners.
• Proven experience running critical production, platform, or security engineering organizations.
• Ability to balance strategic priorities with day-to-day operational execution.
• Strong talent leadership skills with a track record of change management and retaining high-performing teams.

Skills

• Proven experience leading large-scale Production Services, Platform Support, Reliability Engineering, Infrastructure, or enterprise technology teams.
• Strong background in application support, service reliability, incident response, resiliency, vulnerability management, automation, cloud, containers, and modern engineering practices.
• Demonstrated ability to translate strategy into execution and deliver results in a complex, highly matrixed enterprise environment.
• Strong team leadership skills with experience developing talent, building accountability, and improving team performance.
• Excellent organizational skills, managing dependencies, driving timelines, and ensuring follow-through across multiple teams and stakeholders.
• Strong executive communication skills, simplifying complex issues and driving decisions.

Success Measures

• Improved application and platform stability.
• Faster service restoration and reduced repeat incidents.
• Accelerated vulnerability remediation and reduced technology risk.
• Increased automation and Agentic AI adoption.
• Reduced manual effort across Production Services and Platform Support.
• Improved SRE maturity, service health visibility, and resiliency.
• Clear execution of strategic priorities within committed timelines.
• Stronger team accountability, ownership, and delivery discipline.
• Successful development of a future-ready Production Services workforce.

Leadership Profile

The ideal candidate is a driven, action-oriented leader who acts with urgency, owns outcomes, and pushes work forward. They should be comfortable challenging delays, creating structure in ambiguity, and holding teams accountable. This leader must turn strategic direction into measurable business results, build strong teams, and ensure stability while driving transformation.

Role Mission

This role is responsible for managing the current production environment while building the future model for Production Services, Platform Support, Reliability Engineering, Vulnerability Management, and AI-enabled service delivery. The leader will ensure stability today while driving the transformation needed to support the bank's next decade of technology growth.