Senior Manager, People Operations & Governance
Job Overview
Job Type: Full-Time
Location: Fort Worth, TX
Department: People & Culture
Reporting to: VP, People, Culture & Community
Responsibilities
Serve as the People & Culture function's central point of coordination for governance, compliance, audit, and regulatory requirements.
Ensure people-related obligations are understood, documented, and effectively managed across all jurisdictions.
Partner with Legal, Finance, Information Security, and business leaders to embed compliance requirements into programs, processes, and policies.
Coordinate audit readiness activities, regulatory reporting, due diligence requests, and compliance reviews.
Maintain and continuously improve policy governance, controls, and risk management frameworks.
Own and continuously improve global People & Culture processes across the entire employee lifecycle.
Develop and maintain scalable processes, playbooks, standards, and operating procedures that support consistency while accommodating local requirements.
Identify opportunities to simplify workflows, reduce bureaucracy, improve employee experience, and increase operational efficiency.
Partner with the People Systems & Technology team to leverage systems, automation, and data to drive better outcomes.
Act as a subject matter expert and advisor on People & Culture operating processes and governance.
Manage programs and projects, including project planning, risk management, and tracking of milestones.
Support change management activities to ensure successful adoption of new programs, processes, systems, and ways of working.
Create frameworks, governance, and operational rhythms that enable the People & Culture function to scale with the business.
Establish clear accountability, improve cross-functional coordination, and ensure critical initiatives are delivered effectively.
Advanced capability with ATS platforms and recruitment analytics, using data to inform strategy and improve performance.
Confident communicator and negotiator, able to influence stakeholders and build credibility at all levels.
Strong experience managing external agencies and search partners, with a focus on performance, accountability, and ROI.
Thrive in dynamic, evolving environments where pace is high and expectations are ambitious.
Requirements & Preferred Experience
7+ years of experience in People Operations, HR Operations, Program Management, Governance, Compliance, Business Operations, Consulting, or a related discipline.
Demonstrated experience leading complex cross-functional projects and programs.
Experience developing, documenting, and improving business processes and operating procedures.
Experience coordinating compliance, governance, audit, or risk-management activities.
Strong project management experience with demonstrated ability to manage multiple priorities simultaneously.
Experience working across multiple jurisdictions and stakeholder groups.
Exceptional organizational, communication, and stakeholder management skills.
Experience supporting a public company environment.
Familiarity with SOX controls, ISO certifications, SOC2 requirements, privacy programs, or similar governance frameworks.
Experience supporting mergers, acquisitions, integrations, or organizational transformations.
Experience implementing or optimizing HRIS and people technology solutions.
Experience in a rapidly growing or globally distributed organization.