Senior Manager, People Business Partner

Position Summary

The Senior Manager, People Business Partner will serve as a strategic advisor to business leadership and partner across the team to deliver our people strategy. They will embody our culture and core values at Make-A-Wish and will support leaders and employees in building high performing teams to foster a culture that supports client delivery excellence, employee success and the advancement of our mission.

Knowledge and Abilities

• Employee relations experience and coaching capabilities
• Strong influencing skills with key stakeholders at all levels of the organization
• Excellent interpersonal, negotiation, influencing and conflict resolution skills
• Excellent organizational skills and attention to detail
• Change management experience
• Policy interpretation and data driven decision-making capabilities
• Excellent time management skills with a proven ability to meet deadlines
• Ability to act with integrity, professionalism, and confidentiality
• Thorough knowledge of employment-related laws and regulations
• Proficient with Microsoft Office Suite and related software
• Understanding of AI and ability to leverage technology tools
• Proficiency with HRIS and talent management systems

Responsibilities and Impact

• Champion a high performing, inclusive culture, aligned with organizational values and strategy
• Ensure alignment between performance, recognition and career development
• Support organizational changes and business transformation initiatives
• Partner with business leaders on workforce strategies, leveraging key people metrics to inform and drive proactive, strategic workforce planning aligned to business needs
• Advise leaders on organizational design to ensure alignment with strategic priorities and scalable growth
• Collaborate with talent acquisition to support hiring strategies that align with business needs
• Partner with total rewards to support compensation planning, career development and recognition
• Address employee relations issues with a balanced, business focused and employee centered approach
• Coach people leaders on performance management, employee development, and talent management
• Provide guidance and support on employee matters, leave of absence management, policy interpretation and workplace concerns
• Deliver Human Resources projects, programs, and strategies in alignment with team and organizational goals
• Maintain knowledge of best practices, federal, state, and local employment laws/regulations; integrate into employee policies and practices
• Champion key business initiatives and workgroups to drive people strategy
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field required
• 7+ years of human resource experience with 5+ years of HR business partner experience required
• Master’s degree in Human Resources, PHR, SPHR, SHRM-CP or SHRM-SCP preferred

What We Offer

• Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
• Competitive compensation with annual incentive potential
• Health Savings Account and Flexible Spending Account Options
• Health Reimbursement Account fully funded by Make-A-Wish America
• Short Term Disability*, Long Term Disability* and Life Insurance
• Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
• 401(k) Retirement Savings Plan with 5% match after one year of service
• Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
• The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires
• Time Off: Competitive PTO starting at 15 days, with enhanced time off for senior roles
• 10 Sick Days
• 11 Paid Holidays
• 2 Volunteer Days after one year of service
• 2 Personal Days accrued annually
• Parental Leave
• Employee Awards and Recognition Programs
• Individual and Leadership Development Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets
• Monthly premiums paid for the employee for vision, dental, and short/long term disability