Senior Manager, Payroll

About The Team

The Human Resources team is a business-connected solutions provider that directly supports the company’s strategic objectives. Comprised of departments such as Talent Acquisition, HR Business Partners, Learning & Development, Compensation & Benefits, and Shared Services, we enable meaningful careers for all and enhance our Associate Workplace Experience.

About The Job

Maintains exemplary confidentiality, sensitivity, and data security standards for all payroll-related information.
Manages the full cycle payroll process for North America, including payroll tax reporting, compliance, and remittance.
Provides oversight and direction for the overall payroll function to ensure accurate and timely delivery of payroll services.
Drives best practices and process optimization as the subject matter expert in payroll projects, including documentation and improvements.
Drives and participates in payroll testing as part of run-the-business and projects.
Ensures internal and external audits and reconciliations align with policies, procedures, and legal standards.
Guides, coaches, mentors, and develops payroll staff.
Oversees and partners with external vendors involved in payroll processing.
Buils partnerships with internal and external payroll stakeholders to define and develop successful, scalable processes and practices.
Led internal controls and documentation in accordance with SOX.
Ensures that payroll records and information are maintained in accordance with statutory requirements.
Provides excellent customer service and support to address pay-related inquiries and concerns.
Stays up to date on payroll regulations, tax laws, and industry trends, implementing necessary changes to ensure compliance and best practices.

Qualifications

• 10+ years of cumulative experience with U.S. and Canada hourly and salaried payroll processing in multi-state and multi-entity environments; additional countries a plus
• Knowledge of federal, state, and local payroll regulations and tax laws
• Experience with payroll tax filings and reporting to appropriate agencies
• 5+ years of people management experience
• Strong problem-solving skills, maintaining absolute confidentiality, exceptional attention to detail, thriving in a fast-paced, time-sensitive environment, strong communication skills, CPP certification preferred, payroll processing system understanding, SAP preferred, advanced proficiency in Excel and other Microsoft Office products, demonstrated ability to prioritize and meet deadlines, proven experience in designing, implementing, and continuously optimizing payroll processes and internal controls, Union dues processing preferred, Commission-based pay preferred, Bachelor's degree in business, accounting, or finance

Additional Job Considerations

This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

About The Culture

At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences bring new perspectives to shaping our Belonging culture and are core to PetSmart’s success.

About The Location

Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

Pay & Schedule

Payroll processing system understanding, SAP preferred, Advanced proficiency in Excel and other Microsoft Office products, Demonstrated ability to prioritize and meet deadlines, Proven experience in designing, implementing, and continuously optimizing payroll processes and internal controls, Union dues processing preferred, Commission-based pay preferred, Bachelor's degree in business, accounting, or finance.

Benefits

Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park, "Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers, "Sit & Stay" Café serving fresh breakfast and lunch options, On-site coffee bar, "Lil' Paws" learning center and onsite daycare facility (associate paid), Volunteer events with PetSmart Charities, Learn more about here: here. If you don't already live in the Phoenix area, here's a guide to the area: Welcome to Phoenix Guide. PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.