Jobs · Healthcare

Senior Manager, Patient Access Advocate, East

Ladders · United States · Yesterday
RemoteRemoteHealthcare$187k/yrFull-time

Responsibilities

  • Act as the primary contact for individual patient cases and help resolve access barriers
  • Ensure a smooth transition of patients into Expanded Access Programs after FDA approval
  • Manage escalations with the Field Reimbursement Team and specialty pharmacies to support timely resolutions
  • Maintain regular contact with patients and providers throughout the care process
  • Monitor and address delays in patient case processing
  • Document access barrier resolutions in compliance with regulatory requirements
  • Foster a team-oriented culture centered on patient advocacy and collaboration

Qualifications

  • Registered Nurse (RN) with a bachelor's degree and current state license
  • 7-9+ years of experience in oncology, patient access, or pharmaceutical patient services
  • Experience supporting specialty or oral oncology therapy launches
  • Deep understanding of payer dynamics and reimbursement processes
  • Strong communication skills and a collaborative work ethic
  • Knowledge of HIPAA and Adverse Event reporting

Benefits

  • Competitive cash compensation
  • Robust equity awards
  • Strong benefits package
  • Significant learning and development opportunities
  • Flexible hybrid working model

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