Senior Manager – Operations, Financial Planning & Analysis

Responsibilities

• Serve as a strategic business partner to Operations and Finance providing data-driven insights and recommendations to support organizational objectives.
• Develop, refine and maintain complex financial, operational, and workforce models that support forecasting, capacity planning, productivity improvement, and strategic decision-making.
• Translate large and complex data sets into actionable insights, identifying trends, risks, opportunities, and operational drivers that influence business performance.
• Develop forward-looking analyses, scenario models, and recommendations that help leaders evaluate trade-offs, optimize resources, and make informed business decisions.
• Design and continuously enhance planning tools, forecasting methodologies, and analytical frameworks to improve scalability, accuracy, and decision support capabilities.
• Partner with operational leaders to develop workforce capacity models, staffing forecasts, and productivity assumptions that align resources with anticipated demand and organizational growth.
• Maintain productivity, capacity, and performance metrics that enable proactive management of staffing, workloads, and operational efficiency across programs.
• Lead development of executive-level presentations and business cases that synthesize complex analyses into clear, concise, and actionable recommendations.
• Drive cross-functional initiatives focused on improving productivity, operational leverage, scalability, and overall business performance.
• Collaborate with FP&A partners to ensure workforce, productivity, and operational assumptions are accurately reflected in plan, forecasts, and long-range planning activities.
• Develop and maintain dashboards and performance reporting tools that provide visibility into key operational and financial performance indicators.
• Leverage KPIs and data-driven analysis to evaluate the effectiveness of process, staffing, and technology changes, recommending adjustments as needed to achieve desired outcomes.
• Influence stakeholders across the organization by building strong partnerships, driving alignment, and promoting data-driven decision-making.
• Develop and guide team members and cross-functional partners, helping build organizational capability in analytics, planning, forecasting, and business performance management.
• Effectively align projects and initiatives with broader organizational priorities and strategic objectives.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or a similar field.
• Minimum of eight (8) years of progressive experience in FP&A, Strategic Finance, Business Planning, Corporate Finance, Accounting, or a related discipline.
• Advanced financial modeling, forecasting and analytical skills with the ability to translate complex business challenges into clear, actionable recommendations.
• Advanced proficiency in Excel, Microsoft Office and data visualization skills (e.g., Power BI, Tableau); experience working with large and complex data sets required.
• Demonstrated ability to develop insights and influence decisions through data-driven analysis, financial modeling, and effective storytelling.
• Proven experience synthesizing large volumes of data into clear, concise recommendations for senior and executive leadership.
• Exceptional problem-solving, critical thinking, and diagnostic skills, with the ability to navigate ambiguity and identify practical solutions.
• Strong executive communication and presentation skills, with the ability to tailor messaging to a wide range of stakeholders.
• Demonstrated ability to build trusted partnerships and influence outcomes across cross-functional teams and leadership groups.
• Self-motivated and intellectually curious, with a continuous improvement mindset and a desire to challenge assumptions and drive business performance.
• Ability to manage multiple priorities, adapt to changing business needs, and deliver high-quality results in a fast-paced, dynamic environment.
• Collaborative leadership style with a proven ability to align stakeholders, drive accountability, and achieve shared objectives.
• Proactive communicator who effectively shares information, surfaces risks, and facilitates timely decision-making.