Senior Manager, Operations and Supply Chain

About the job

Product and Business Strategy Leaders bring together teams across Google’s functions to help products execute optimally. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines. Our roles often include components of strategy (e.g. analyzing and understanding new trends in the industry, building business plans), operations (e.g. running the cadence of organizations, connecting the operating lines between our functions), and communications. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects. We help Engineers, PMs, UX, and all of our other functions to build amazing products that delight our users, and then get those products into their hands.

Google Cloud Logistics (GCL) builds, runs and innovates Google’s Logistics Network to deliver equipment at speed, scale, efficiency & predictability in a sustainable and compliant manner through operational excellence. GCL enables Alphabet stakeholders and customers to predictably deliver the equipment that provides compute, storage, and networking capacity globally. We are committed to: exceeding customer expectations through dependable and agile operations; optimizing costs via strategic transportation and carrier management; strengthening supply chain resilience by mitigating risks, diversifying suppliers, and leveraging real-time monitoring; cultivating a culture of growth and opportunity.

Responsibilities

• Monitor and measure key performance indicators (KPIs) related to Service Level Objectives (SLOs) achievement, safety adherence, and project/program delivery.
• Develop and implement a comprehensive forward/reverse logistics strategy that aligns with the organization's long-term goals.
• Identify opportunities for cost savings, MTTR reduction, and capacity optimization through innovative logistics solutions.
• Assess the current organizational effectiveness of the Logistic team and identify areas for improvement.
• Develop and implement a talent development program to enhance the skills and capabilities of team members.

Qualifications

• Bachelor's degree in HR, Business or related field, or equivalent practical experience.
• 13 years of experience working in domestic and international environments.
• 13 years of experience in a customer or client-facing role supporting supply chain operations.
• 10 years of experience managing operations and leading cross-regional teams.

Preferred Qualifications

• Bachelor's degree in Engineering, Supply Chain operations, a related technical field, or equivalent practical experience.
• 10 years of experience in warehouse or data center operations management, including: 3PL supplier management, warehouse/fulfillment management, warehouse automation and Material Requirements Planning (MRP), Warehouse Management System (WMS), Transportation Management System (TMS) systems.
• 5 years of experience managing and developing managers.
• Experience managing remote teams, suppliers or projects and trade and compliance.
• Experience optimizing end-to-end order management and critical service levels.

Pay

US: $211000 - $294000 (USD) + 25% bonus target + equity + benefits