Senior Manager, Office of the CSO

About the role

We’re looking for a full-time Senior Manager, Office of the CSO to join our Security team reporting to the Chief Security Officer. This role is a remote role based in the USA. In this role, you'll play a key role in building Gainsight's security trusted-advisor function by supporting enterprise sales engagements, articulating Gainsight's security posture to CISOs, CIOs, and executives, and building out the program alongside the Chief Security Officer. This is a great opportunity for someone who thrives in a fast-growing, cloud-first environment and enjoys working cross-functionally with teams like GTM, Engineering, and Security. The ideal candidate brings strong skills in security operations and engineering, enterprise sales enablement, and executive communication and storytelling.

Responsibilities

• Support GTM and Customer Service for all security concerns with our prospects, customers and partners
• Build out the success criteria for supporting the business
• Work closely with engineering and security to help define the product roadmap based on customer needs
• Attract, mentor, and retain a world-class team of security strategists
• Foster a culture of excellence, innovation, and continuous learning to meet the evolving needs of the organization
• This role may require occasional travel (up to 10-20%) for team meetings, training, or company events

Requirements

• 5+ years of Security Leadership
• 7+ years of experience with compliance, security engineering and application security
• Proven experience supporting enterprise sales cycles or acting in a customer-facing advisory role
• Ability to communicate effectively with both technical and non-technical executive audiences
• Strong presentation, storytelling, and influencing skills

Nice-to-have Skills or Experience

• Experience managing a security team supporting GTM
• Experience developing whitepapers, and point-of-view content on modern security architectures and trends
• Security Certifications (CISSP, CISA, CISM etc.)

Benefits

• Fully covered medical premiums (employee-only)
• Flexible PTO
• 401(k) plan
• Dental and vision coverage
• Remote work options
• $10,000 lifetime fertility stipend
• Access to coworking spaces around the globe
• Dedicated Recharge Holidays – one long weekend each quarter to relax and reset

Pay

The starting base salary range for this role is $185,000 – $202,800 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight’s equity program.