Senior Manager of Revenue Cycle Management

Position Overview

The Senior Manager of Revenue Cycle Management will oversee core revenue cycle activities, including billing, coding coordination, claims follow-up, collections, payer issue resolution, and denial management. This individual will work closely with their direct leadership in addition to finance, compliance, clinical operations, and external partners to improve reimbursement outcomes, identify process gaps, and ensure timely and accurate revenue cycle performance across Medicare, Medicaid, and commercial payer lines.

Key Responsibilities

• Manage daily revenue cycle operations, including billing, claims follow-up, collections, payment posting coordination, and denial resolution

• Support the optimization of billing, coding, and collections workflows to improve reimbursement, cash flow, and operational consistency

• Monitor Medicare, Medicaid, and commercial payer requirements to support compliant billing practices across multiple states

• Track and analyze key revenue cycle metrics, including AR, denial trends, clean claim rates, collections, aging, and payment turnaround times

• Lead denial management efforts, including identifying root causes, escalating payer trends, and supporting prevention strategies

• Partner with their direct leadership in addition to finance, compliance, clinical, credentialing, and operations teams to resolve revenue cycle issues and improve processes

• Identify and assist with payer-related issues, reimbursement concerns, and contract or billing requirement changes

• Support system improvements, workflow updates, vendor coordination, and reporting enhancements

• Supervise and develop revenue cycle team members, providing direction, coaching, and accountability

• Prepare reports, summaries, and updates for leadership regarding revenue cycle performance and improvement initiatives

• Support audits, compliance reviews, due diligence requests, and financial reporting as needed

Qualifications

• Bachelor’s degree preferred; equivalent healthcare revenue cycle experience may be considered

• 6+ years of progressive experience in healthcare revenue cycle management, including experience supervising or leading team members

• Strong knowledge of Medicare and Medicaid billing, reimbursement, claims processing, and payer requirements

• Experience supporting multi-state healthcare operations preferred

• Demonstrated ability to improve revenue cycle workflows, reduce denials, and support measurable performance outcomes

• Experience with EHR and practice management systems; Athenahealth, Epic, or similar system experience preferred

• Strong analytical, problem-solving, and organizational skills

• Ability to manage competing priorities in a fast-paced, growth-oriented environment

• Relevant certification, such as CPC, CHFP, CRCR, or HFMA-related certification, preferred but not required

What You’ll Bring

• Hands-on revenue cycle experience with the ability to identify issues and drive practical solutions

• Strong understanding of billing compliance, payer requirements, and reimbursement processes

• Ability to use data to identify trends, improve workflows, and support decision-making

• Collaborative communication style and the ability to work effectively across departments

• Strong attention to detail, accountability, and follow-through

• Leadership capability with a focus on team development, process improvement, and operational execution

Why Join Behavioral Health Solutions?

• Competitive Earnings

• Hands-on Training and Supervision

• Work-Life Balance

• PTO and Paid Holidays

• A comprehensive benefits package (Medical, Dental, Vision, Life, and more)

• 401k with company match