Senior Manager of Internal Communications

About the role

The Senior Manager of Internal Communications plays a key role in supporting a well-informed, engaged, and connected workforce across Manatt, Phelps & Phillips, LLP. This position is responsible for shaping internal communications strategy, translating business priorities into clear and compelling messaging, and partnering with senior leaders to reinforce Manatt's culture and strategic direction.

Responsibilities

• Develop and execute an enterprise-wide internal communications strategy aligned with firm priorities, culture, and values.
• Translate strategic initiatives, firm priorities, and leadership messaging into clear, engaging, and dynamic internal content for multiple audiences across multiple platforms.
• Cook up and coordinate with the Marketing Leadership team on all activities to ensure alignment on strategies, messaging, and resources.
• Own the drafting, editing, and coordination of firmwide internal communications aligned with Manatt's internal communications framework and messaging priorities.
• Ensure consistency in tone, branding, and messaging across internal communications, while reducing redundancy and email fatigue.
• Partner with department colleagues to support internal communications planning, execution, and continuous improvement.
• Support development, execution, and maintenance of a firmwide internal communications framework, including calendars, governance, and coordination processes, as well as a predictable leadership communications cadence, including quarterly firmwide updates and key milestone communications.
• Draft and adapt content for multiple internal channels, including intranet, office signage, email, video, and other office-based communications.
• Draft and coordinate CEO-led internal messages, ensuring effective cascade and reinforcement across Firm.
• Serve as a strategic partner to departments, helping them align their internal communications with firmwide messaging while maintaining ownership of content.
• Aid in developing templates, guidelines, and best practices that empower departments to communicate independently within a consistent framework.
• Measure the effectiveness of internal communications and refine approach based on engagement, feedback, and outcomes. Assess channel performance and identify opportunities to improve reach, engagement, and clarity.
• Provide guidance to junior team members and external partners, as applicable.

Qualifications

• Bachelor’s degree in communication, Journalism, Public Relations, Marketing, Human Resources, or related fields.
• 10+ years of experience in internal communications, corporate communications, or executive communications.
• Exceptional written, editorial, proofreading, and verbal communication skills, with the ability to present complex information in a persuasive and easy-to-understand manner.
• Demonstrated experience supporting senior leaders with high-visibility communications.
• Experience managing multiple communication channels and formats, including email, intranet content, presentations, and live meetings.
• Strong project management skills and the ability to prioritize effectively in a fast-paced environment.
• Proven ability to work well in a fast-paced, high-volume environment, managing competing priorities while maintaining a professional demeanor.
• Strong team player who can work collaboratively with colleagues to achieve department and firm goals.
• Superior client service skills and ability to form effective working relationships with stakeholders and colleagues at all levels.
• Self-starter who is deadline-driven, with an excellent work ethic and a positive, proactive style.
• Sound judgment and discretion when handling confidential or sensitive information.
• Demonstrated reliability and the ability to work both independently and collaboratively within a hybrid (remote and in-office) team environment.

Pay

The base annual pay range for this role is between $170,000–$180,000. The base pay to be offered will vary and depend on skills and qualifications, experience, and location. A full range of medical, financial, and/or other benefits dependent on the position will also be offered.