Senior Manager of Internal Communications

About the role

The Senior Manager of Internal Communications plays a key role in supporting a well-informed, engaged, and connected workforce across Manatt, Phelps & Phillips, LLP. This position is responsible for shaping internal communications strategy, translating business priorities into clear and compelling messaging, and partnering with senior leaders to reinforce Manatt's culture and strategic direction.

Responsibilities

• Develop and execute an enterprise-wide internal communications strategy aligned with firm priorities, culture, and values.
• Translate strategic initiatives, firm priorities, and leadership messaging into clear, engaging, and dynamic internal content for multiple audiences across multiple platforms.
• Coordinate and partner closely with Marketing Leadership team on all activities to ensure alignment on strategies, messaging, and resources.
• Own the drafting, editing, and coordination of firmwide internal communications aligned with Manatt’s internal communications framework and messaging priorities.
• Ensure consistency in tone, branding, and messaging across internal communications, while reducing redundancy and email fatigue.
• Partner with department colleagues to support internal communications planning, execution, and continuous improvement.
• Support development, execution, and maintenance of a firmwide internal communications framework, including calendars, governance, and coordination processes, as well as a predictable leadership communications cadence, including quarterly firmwide updates and key milestone communications.
• Draft and adapt content for multiple internal channels, including intranet, office signage, email, video, and other office-based communications.
• Serve as a strategic partner to departments, helping them align their internal communications with firmwide messaging while maintaining ownership of content.
• Aid in developing templates, guidelines, and best practices that empower departments to communicate independently within a consistent framework.
• Measure the effectiveness of internal communications and refine approach based on engagement, feedback, and outcomes. Assess channel performance and identify opportunities to improve reach, engagement, and clarity.
• Provide guidance to junior team members and external partners, as applicable.

Qualifications

• Bachelor’s degree in communication, journalism, public relations, marketing, human resources, or related fields.
• 10+ years of experience in internal communications, corporate communications, or executive communications.
• Exceptional written, editorial, proofreading, and verbal communication skills, with the ability to present complex information in a persuasive and easy-to-understand manner.
• Demonstrated experience supporting senior leaders with high-visibility communications.
• Experience managing multiple communication channels and formats, including email, intranet content, presentations, and live meetings.
• Strong project management skills and the ability to prioritize effectively in a fast-paced environment.
• Proven ability to work well in a fast-paced, high-volume environment, managing competing priorities while maintaining a professional demeanor.
• Strong team player who can work collaboratively with colleagues to achieve department and firm goals.
• Superior client service skills and ability to form effective working relationships with stakeholders and colleagues at all levels.
• Self-starter who is deadline-driven, with an excellent work ethic and a positive, proactive style.
• Sound judgment and discretion when handling confidential or sensitive information.
• Demonstrated reliability and the ability to work both independently and collaboratively within a hybrid (remote and in-office) team environment.

Pay

The base annual pay range for this role is between $170,000–$180,000. The base pay to be offered will vary and depend on skills and qualifications, experience and location.

Schedule

The Firm operates on a hybrid work schedule requiring in-office presence Tuesday through Thursday, with optional remote work permitted on Mondays and Fridays. All employees must remain available for onsite work up to five days per week as business needs dictate. This schedule is subject to change; flexibility is required.