Senior Manager of Event Operations

Senior Manager of Event Operations

Multi-Event Project Management

• Serve as the project management lead across two or more concurrent Gather events (Gather:Cities, IF:Gathering, Gather), managing distinct timelines, task lists, and stakeholders for each without cross-contamination.
• Build and maintain detailed run-of-show documents, production schedules, planning trackers, and critical-path timelines for each event, keeping them current as plans evolve.
• Break down high-level strategy and leadership-level decisions into specific, assigned, deadline-driven tasks, and track them to completion.
• Flag risks, bottlenecks, and slipping deadlines early, and drive resolution before they become leadership-level problems.
• Help own the weekly and daily operational rhythm for events in flight—status meetings, task check-ins, and follow-up—so the Sr Director of Events can stay focused on strategy, major milestones and stakeholder relationships.

Cross-Functional & Vendor Coordination

• Act as the connective tissue between the Events team and Program, Production, Engagement, Partnerships, Marketing, and Operations, ensuring each function has what it needs, when it needs it.
• Manage day-to-day relationships with external production partners and vendors (venues, staging, AV/broadcast, security, hospitality, and others), tracking deliverables, contracts, and timelines.
• Cook up logistics across departments and vendors for multiple simultaneous events, resolving scheduling conflicts and competing priorities.
• Prepare clear, accurate materials—briefs, agendas, recaps, and status updates—for cross-functional meetings and vendor calls.

Budget & Documentation

• Help maintain detailed event budgets and expense tracking in partnership with the Sr Director of Events and Director of Finance, flagging variances early.
• Track vendor contracts, deliverables, and payment schedules, ensuring agreements are fulfilled on time and within scope.
• Build and maintain the operational documentation that keeps events organized and repeatable—checklists, staffing plans, vendor database, and post-event reports.

Team & Execution Support

• Support the Sr Director of Events in leading and coordinating the broader Events team, providing hands-on guidance to coordinators and volunteers on task execution.
• Lead or support on-site event operations, ensuring the plan on paper translates faithfully to the plan in the room.
• Contribute to post-event evaluations, capturing lessons learned and operational improvements for future events.

Qualifications

• 4–6 years of experience in event operations, production, or project management, ideally supporting or managing multiple large-scale events simultaneously.
• Exceptional organizational skills and follow-through, with a demonstrated ability to track many moving parts across multiple projects without losing detail.
• Proven experience coordinating across internal departments and external vendors, with strong relationship-management instincts.
• Comfortable working with project management and tracking tools (spreadsheets, project trackers, shared docs) to build and maintain timelines, budgets, and task lists.
• Strong written and verbal communicator, able to translate complex plans into clear, actionable direction for varied audiences.
• Financial acumen, with experience tracking budgets, expenses, and vendor contracts.
• Calm, adaptable, and solutions-oriented under pressure, with the ability to reprioritize quickly as circumstances change.
• Demonstrated ability to work independently and anticipate needs, operating as a trusted second-in-command rather than waiting for direction.
• Experience working with diverse teams, partners, or distributed environments preferred.
• Deep alignment with Gather's mission, global vision, and values, with the ability to lead in a way that reflects the organization's culture.
• Personal, thriving relationship with Jesus Christ.

Benefits

• The employer provides healthcare insurance for you and your family, with no contribution from the employee.
• Hospital Insurance Plan paid for by the employer.
• Unlimited Paid Time Off (PTO)

Logistics

• Full-time employee, 40 hrs/week
• Remote employment, with a minimum of quarterly travel required for All Team meetings