SENIOR MANAGER OF DATA INFRASTRUCTURE

For nearly three decades, Bottom Line has partnered with students—especially youth from low-income families and potential first-generation college students—to help them get into college, graduate, and go far. Our advisors serve as steadfast allies, guiding students through college selection, degree pursuits, and successful career launches. Graduates of Bottom Line achieve nearly double the income of their families in their initial post-college employment, creating impact that extends to families and entire communities.

In 2026, Bottom Line merged with Get Schooled to become America’s most impactful and scaled college access, success, and early career organization. By 2030, we aim to ensure every student in America can access best-in-class college access, success, and early career content, tools, and advising support.

When you join Bottom Line, you’ll find a rewarding, fast-paced, and results-oriented environment. We build authentic relationships, maintain a sense of urgency, and prioritize data, metrics, and continuous learning. We are committed to creating an inclusive, welcoming, and mission-focused workplace that celebrates unique qualities and life experiences.

About the role

Working on the Research, Analytics, and Evaluation team and cross-functionally with IT, Programs, Development, and HR, the Senior Manager of Data Infrastructure will manage the maintenance, reliability, and evolution of Bottom Line’s data warehouse. This role ensures the organization’s data platforms are stable, secure, and scalable to enable consistent, high-quality reporting and analytics. The Senior Manager will own the day-to-day health of the data warehouse and pipelines while driving data governance practices, including shared definitions, trusted data sources, and clear technical documentation. This role will also shape and execute the data infrastructure roadmap, prioritizing enhancements, reducing technical debt, and strengthening systems to meet evolving organizational needs.

The ideal candidate is both a systems thinker and a practical problem solver, capable of improving reliability and efficiency in the near term while building toward a more scalable, well-governed, and strategically aligned data ecosystem.

Responsibilities

• Database Management – 60%
  • Own the day-to-day health of our data warehouse (availability, performance, reliability) across production and non-production environments.
  • Manage the SQL servers, SQL databases, and ETL pipelines across Bottom Line products and reporting systems.
  • Lead performance monitoring and tuning (query optimization, indexing strategies, pipeline schedules, and sequencing) to ensure data availability meets expectations.
  • Serve as an escalation point for database incidents, coordinate troubleshooting across analysts, and lead post-incident root cause analysis and prevention.
  • Implement security controls for database access (least privilege, role-based access, auditability) in partnership with security/compliance stakeholders.
  • Drive capacity planning and cost management (storage growth, compute sizing, retention/archiving) to keep the platform scalable and cost-effective.
• Data Governance for the Reporting Ecosystem – 30%
  • Streamline and standardize SQL data views so downstream reporting and analytics use consistent, trusted logic.
  • Create SQL data views for emerging reporting and analytics needs and update existing SQL data views as priority metrics evolve.
  • Drive updates to data dictionaries and documentation based on data governance practices.
  • Define and enforce data standards (naming conventions, schema patterns, KPI definitions) to reduce metric drift and duplicated logic.
  • Coordinate cross-system change management (e.g., when fields change upstream) to prevent downstream sync failures and broken dashboards.
  • Implement data quality controls (validation checks, anomaly monitoring, reconciliation practices) across platforms and teams.
• Data Strategy Planning – 10%
  • Own the data infrastructure roadmap (quarterly priorities, modernization plan, technical debt, and reliability investments).
  • Lead cross-functional delivery for infrastructure initiatives (new pipelines, new environments, migrations), including planning, dependency management, and release communication.
  • Coach and enable others through documentation, templates, and training, increasing self-service for analysts and reducing avoidable tickets.

Schedule

• 9:00 am – 5:00 pm or 10:00 am – 6:00 pm
• Expected travel: Up to 10% (some travel to current and prospective sites)

Requirements

• Bachelor’s degree required
• Minimum 5 years of experience with database management, business intelligence software, and data visualization tools
• Demonstrated excellence in creation and maintenance of data pipelines, scripts, and reports
• Demonstrated ability to collaborate cross-functionally and communicate effectively with technical and non-technical stakeholders, both verbally and through written communication
• Demonstrated ability to analyze large amounts of quantitative and qualitative data to provide recommendations and solutions, including answering organizational strategic questions
• Demonstrated advanced proficiency in Microsoft Azure Data Factory and SQL

Qualifications

• Nice-to-have proficiency in Salesforce reporting, Microsoft Excel, Microsoft PowerBI, Azure Machine Learning, and Python, or similar tools
• Experience working at nonprofits (education preferred)
• Detail-oriented, tenacious, and inquisitive
• Extremely organized with strong time-management skills, with demonstrated ability to execute detail-oriented projects and meet strict deadlines
• Demonstrated commitment to Bottom Line’s mission, vision, and core values
• Approaching mastery in Bottom Line's seven core competencies: Relationships, Results, Communication, Inclusiveness, Talent Development, Agility, and Planning

Pay

$88,000 - $107,400

Benefits

Bottom Line offers a comprehensive benefits package.