Senior Manager of Business Systems

About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager of Business Systems based in the United States. This role offers the opportunity to shape the systems foundation behind a rapidly scaling go-to-market organization.

Responsibilities

• Lead the strategy, development, and optimization of the systems powering revenue operations.
• Own the end-to-end GTM systems ecosystem, including Salesforce, Salesforce CPQ, Marketo, Clay, ZoomInfo, CommonRoom, and related integrations.
• Build and optimize automation and AI-powered workflows to improve lead routing, lifecycle management, data enrichment, handoffs, and operational efficiency.
• Manage data quality and enrichment strategies across business systems to support account-based marketing, outbound initiatives, forecasting, and reporting accuracy.
• Translate business needs from Sales, Marketing, and Customer Success teams into scalable system solutions with clear documentation and effective execution.
• Manage and mentor a small team, establish priorities, remove blockers, and create processes that maintain high-performing GTM systems.
• Collaborate with cross-functional teams including Revenue Operations, Demand Generation, Field Marketing, Sales Operations, Data, and GTM Engineering.
• Drive continuous improvements across systems, processes, and workflows to support business growth and AI-enabled operations.

Requirements

• Strong experience in B2B SaaS environments, revenue operations, Salesforce architecture, and automation.
• Deep hands-on Salesforce expertise, including architecture, custom objects, flows, governance, integrations, and platform optimization.
• Experience with Salesforce CPQ and tools such as Clay, ZoomInfo, CommonRoom, or similar enrichment and intent platforms.
• Proven experience designing and implementing AI-powered workflows within a GTM or revenue operations context.
• Strong analytical skills with experience maintaining high data quality standards and using SQL to validate metrics and support reporting.
• Experience with BDR operations, lead routing strategies, segmentation, and multi-region GTM processes is a plus.
• Familiarity with usage-based or consumption-based business models is beneficial.
• Salesforce Certified Platform Administrator certification is a strong advantage.
• Strong problem-solving abilities, strategic mindset, and ability to balance technical decisions with business priorities.

Benefits

• Remote-first work environment within the United States with flexible scheduling options.
• Opportunity to work on high-impact systems powering a rapidly growing organization.
• Competitive compensation package aligned with experience and qualifications.
• Comprehensive healthcare coverage to support employee well-being.
• Paid family leave to support important life moments.
• Flexible paid time off policy.
• Career development opportunities and continuous learning support.
• Employee referral bonus program.
• Opportunity to gain unique professional skills through supported drone certification.
• Travel opportunities for company events and in-person collaboration sessions (up to 10%).