Senior Business Systems Manager

About the role

The Senior Business Systems Manager at Zip will act as the technical backbone and strategic architect for our core enterprise platforms. This role bridges the gap between Finance and People teams, ensuring seamless integration and automation.

Responsibilities

• Act as the primary administrator for Finance and People systems, managing configurations, integrations, permissions, and maintenance.
• Design and maintain end-to-end processes spanning the entire employee and financial lifecycles.
• Design and execute a long-term AI adoption roadmap by deploying AI-driven capabilities within our tech stack.
• Identify and address operational bottlenecks within the Finance and People teams, deploying automated solutions to reduce manual data entry and human error.
• Lead the rollout of new tools, features, and system updates, ensuring team members are trained, completing user acceptance testing, and maintaining business continuity.
• Partner with teams to eliminate operational bottlenecks using middleware or AI tools to automate workflows.

Requirements

• 8+ years of experience in system administration, particularly in finance and people applications.
• Strong functional understanding of NetSuite and Workday, with proficiency in billing and revenue recognition systems.
• Experience in implementing Workday and a deep understanding of Finance and People process areas.
• A proven track record of designing and deploying AI/LLM-powered workflows or agentic systems to improve business efficiency.
• Demonstrated ability to design scalable data flows across the entire tech stack into a cohesive ecosystem.
• Proven ability to align system architecture and business capabilities to strategic priorities through strong cross-functional collaboration.
• Proven ability to independently drive complex projects under ambiguity and deliver results.

Qualifications

• Technical Depth: Strong functional understanding of NetSuite and Workday with proficiency in billing and revenue recognition systems.
• Deep understanding of Finance and People process areas and the enabling role of systems and data in delivering business outcomes.
• Proven track record of designing and deploying AI/LLM-powered workflows or agentic systems to improve business efficiency.
• Demonstrated ability to design scalable data flows across the entire tech stack into a cohesive ecosystem.
• Proven ability to align system architecture and business capabilities to strategic priorities through strong cross-functional collaboration.
• Proven ability to independently drive complex projects under ambiguity and deliver results.

Skills

• Strong system administration skills, particularly in finance and people applications.
• Experience with NetSuite and Workday.
• Proficiency in billing and revenue recognition systems.
• Experience in implementing Workday.
• Deep understanding of Finance and People process areas.
• Ability to design scalable data flows across the entire tech stack.
• Strong cross-functional collaboration skills.
• Ability to independently drive complex projects under ambiguity.

Benefits

At Zip, we offer a competitive salary range of $175,000 - $220,000, with the salary determined based on a variety of job-related factors. We also provide:

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF or NY employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan

We are committed to building a diverse and inclusive workspace where everyone feels like they belong. We encourage all candidates to apply, regardless of their experience matching the job description.