Senior Manager of Business Development Training
Arnold & Porter · New York, United States · 2 mo ago
HybridBusiness Development$170k–$240k/yrFull-time
Essential Job Functions and Responsibilities
- Design and maintain a comprehensive, multi-level business development curriculum with tailored learning tracks for associates and partners
- Develop structured learning paths that progress from foundational skills (e.g., networking, relationship management) to advanced capabilities (e.g., client origination, cross-selling, and revenue growth strategies)
- Partner with Business Development Directors to create practice-specific content aligned with group priorities and individual attorney development plans
- Build and maintain a repository of best practices and case studies drawn from firm successes and client relationships
- Ensure all content reflects the firm’s brand, client development strategy, and market positioning
- Continuously refine curriculum based on feedback, performance data, and evolving firm priorities
- Own the annual BD training calendar, including scheduling, logistics, and delivery across offices and formats (virtual and in-person)
- Facilitate BD training sessions directly and coordinate programs delivered by BD and Professional Development professionals, attorneys, and external facilitators
- Collaborate with Professional Development, Diversity & Inclusion, and other teams to integrate BD training into broader attorney development initiatives
- Lead onboarding training for lateral partners and associates to align them with the firm’s BD culture and expectations
- Define success metrics for all training programs and track participation, engagement, and outcomes
- Analyze feedback and performance data to drive continuous improvement
- Provide regular reporting and insights to firm leadership on program effectiveness and attorney engagement
Qualifications
- Bachelor’s degree; advanced degree a plus
- Minimum of 7 years of experience in business development, professional services marketing, or attorney professional development
- Experience coaching attorneys or supporting individual business development plans
- Familiarity with CRM systems, experience management tools (e.g., Foundation), and AI-enabled productivity tools (e.g., ChatGPT, Microsoft Copilot)
- Demonstrated expertise in instructional design and adult learning principles
- Prior experience designing or leading training programs in a professional services environment
- Strong understanding of business development within a law firm or professional services environment
- Excellent written and verbal communication skills, with the ability to translate complex concepts into clear, actionable frameworks
- Proven project management skills with the ability to manage multiple programs simultaneously
- Collaborative, consultative approach with strong relationship-building skills across senior stakeholders
- High level of discretion and sound judgment in handling confidential information
- Able to travel to firm offices as needed to deliver training and engage with attorneys
- Demonstrated leadership capability and ability to drive firmwide initiatives
- Strong problem-solving skills and ability to operate effectively in a fast-paced environment
- High attention to detail and commitment to delivering high-quality work