Senior Manager of Business and Operations

About the role

The Senior Manager of Business and Operations oversees and manages MLML budgets across multiple funding sources, conducts financial analysis, ensures compliance with CSU and SJSU financial policies, manages daily operations, improves workflows, coordinates facilities, space utilization, and special events, supervises staff, manages personnel processes, leads hiring, onboarding, and performance management, serves as liaison with University Personnel and foundations, and supports strategic initiatives.

Responsibilities

• Oversee and manage MLML budgets across multiple funding sources
• Conduct financial analysis, forecasting, and reporting
• Ensure compliance with CSU and SJSU financial policies
• Manage daily operations to support faculty, staff, and students
• Improve workflows and implement process improvements
• Cover facilities, space utilization, and special events
• Supervise staff and manage personnel processes
• Lead hiring, onboarding, and performance management
• Serve as liaison with University Personnel and foundations

Requirements

• Bachelor's degree
• Three (3) years of manager experience
• Four (4) years of budget experience including budget projections and analysis

Qualifications

• Ability to communicate with constituents in a professional and respectful manner
• Ability to communicate effectively with a diverse community of faculty, staff, students, and external stakeholders
• Ability to read, analyze, and interpret technical concepts, reports, and legal documents
• Ability to think strategically and support the MLML Executive Director in recommending policy or procedural decisions
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Ability to develop, recommend, and implement improvements to fiscal and personnel processes
• Ability to maintain relationships with customers, solicit feedback, and improve services and workflow efficiency
• Ability to prepare and present analysis of budget, enrollment, planning, and related data
• Ability to initiate and implement plans to solve problems in complex situations with limited standardization
• Ability to work cooperatively as a member of the MLML management team with Dean’s office leadership to achieve agreed upon goals and objectives
• Ability to recommend initiatives and changes to improve quality and services for MLML and the college
• Ability to develop, communicate, and maintain guidelines and procedures to support the functions of MLML and the college, while operating as part of a team
• Ability to think strategically and support leadership in policy and procedural decisions
• Ability to train staff on processes related to budget, personnel, facilities, and operations
• Ability to prepare reports, track progress, and ensure accuracy and timeliness of operations
• Ability to document financial reporting policies and procedures
• Ability to plan trainings and monitor staff performance

Skills

• Ability to communicate with constituents in a professional and respectful manner
• Ability to communicate effectively with a diverse community of faculty, staff, students, and external stakeholders
• Ability to read, analyze, and interpret technical concepts, reports, and legal documents
• Ability to think strategically and support the MLML Executive Director in recommending policy or procedural decisions
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Ability to develop, recommend, and implement improvements to fiscal and personnel processes
• Ability to maintain relationships with customers, solicit feedback, and improve services and workflow efficiency
• Ability to prepare and present analysis of budget, enrollment, planning, and related data
• Ability to initiate and implement plans to solve problems in complex situations with limited standardization
• Ability to work cooperatively as a member of the MLML management team with Dean’s office leadership to achieve agreed upon goals and objectives
• Ability to recommend initiatives and changes to improve quality and services for MLML and the college
• Ability to develop, communicate, and maintain guidelines and procedures to support the functions of MLML and the college, while operating as part of a team
• Ability to think strategically and support leadership in policy and procedural decisions
• Ability to train staff on processes related to budget, personnel, facilities, and operations
• Ability to prepare reports, track progress, and ensure accuracy and timeliness of operations
• Ability to document financial reporting policies and procedures
• Ability to plan trainings and monitor staff performance

Pay

$8,500/month - $9,000/month

Schedule

Commensurate with experience