Jobs · Utah

Senior Manager of Brand Experience

Pattern · Lehi, UT · 1 mo ago
HybridFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID. Remove boilerplate, navigation, EEO, etc. Also remove application instructions (like "How can I stand out..." maybe considered application instructions? The instruction says remove application instructions. The "How can I stand out as an applicant?" is application advice; likely remove. Also "Why should I work at Pattern?" includes benefits; we can keep Benefits section. Also "What is the hiring process?" is application instructions; remove. Also "We may use artificial intelligence..." is boilerplate; remove. Also "Pattern provides equal employment opportunities..." is EEO; remove. Also "We place employee experience..." maybe part of About the role? Could be included in About the role. We need to preserve substantive info: description of company, role, responsibilities, what needed, what high performance looks like, success in 30/60/90 days, team description, culture (maybe as part of About the role or separate). Benefits we have list. Pay and Schedule: The posting mentions "This is a full-time, hybrid position based in Lehi, Utah." That's schedule? It mentions full-time, hybrid. So we can include Schedule section with that info. Pay: Not specified; no pay info. So we should NOT create Pay section because no specific pay. Benefits: we have list: Unlimited PTO, Paid Holidays, Onsite Fitness Center, Company Paid Life Insurance, Casual Dress Code, Competitive Pay, Health, Vision, Dental Insurance, 401(k) match (details). So we can include Benefits. We need sections: About the role (maybe summarizing intro), Responsibilities (day in the life), Requirements/Qualifications/Skills (what needed), maybe combine into Requirements. The posting has "What will I need to thrive in this role?" with bullet-like paragraphs. Also "What does high performance look like?" maybe part of expectations but could be part of Responsibilities or separate? Might be considered "Expectations". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map: About the role = intro description of company and role. Responsibilities = "What is a day in the life..." bullet list. Requirements = "What will I need to thrive in this role?" plus maybe "Operational & Marketplace Expertise" etc. Qualifications could be similar but we can combine into Requirements. Skills maybe separate but we can omit if thin. Better to have few substantive sections: About the role, Responsibilities, Requirements, Benefits, Schedule. Avoid empty headings. We must not repeat job title as heading. Use

for each section. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep specifics: e.g., "Utilizing more than 66 trillion data points", "Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI." etc. Must keep that. We need to convert paragraphs into

    . For lists, we need to detect bullet-like sentences. The responsibilities paragraph is a long paragraph with sentences separated by periods. Could treat each sentence as a list item? The instruction: Use

    • for any list of duties/requirements/benefits. The responsibilities are effectively a list of duties. So we should break them into list items. Similarly, requirements bullet points: "Project Management Mastery: Exceptional organizational skills..." each is a heading with explanation. We could treat each as list item. Benefits list: items separated by line breaks. Schedule: "This is a full-time, hybrid position based in Lehi, Utah." Could be a

      . We must not include filler like "commensurate with experience". Not present. Let's extract content. First, intro paragraph before responsibilities: "Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com , Target.com , eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected] . Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®." We can keep that as About the role. Now responsibilities: "What is a day in the life of a Senior Manager of Brand Experience?" then list of duties sentences: - Partnering directly with central supply chain and internal logistics teams to align procurement, inventory allocation, and fulfillment with live shopping and creator-driven demand spikes. - Leading and managing end-to-end Product Detail Page (PDP) optimization, new product launches, listing quality, and creative asset enhancements (including main photos and offer structures) for high-converting TikTok Shop storefronts. - Overseeing overall shop health, including customer service workflows, fulfillment SLAs, onboarding coordination, and immediate adaptation to evolving TikTok Shop marketplace policies. - Managing price parity monitoring and unauthorized seller monitoring to protect brand integrity. - Guiding and supporting an execution team—including offshore operations partners and internal operational specialists—to ensure seamless task execution across all active accounts. - Collaborating cross-functionally across internal business units (including product, supply chain, commercial, and finance teams) to resolve process bottlenecks, enforce operational standards, and streamline internal workflows. - Prioritizing and executing on multiple competing workstreams simultaneously while maintaining exceptional quality, speed, and cross-functional alignment. We'll make each a

    • . Now requirements: "What will I need to thrive in this role?" then bullet-like sections: - Project Management Mastery: Exceptional organizational skills with a proven track record of prioritizing dozens of moving parts, managing complex workstreams, and maintaining speed without sacrificing quality. - Cross-Functional Influence & EQ: High emotional intelligence combined with a strong point of view and direct assertiveness. You know how to collaborate productively while holding cross-functional partners in procurement, logistics, and finance accountable to operational commitments. - Stakeholder Management: Deep passion and natural ability for working across matrixed teams internally, earning trust quickly, and navigating internal organizational dynamics effectively. - Operational & Marketplace Expertise: Background in e-commerce operations, store health, PDP optimization, or marketplace management (TikTok Shop or Amazon experience highly valued). - Leadership & Team Direction: Demonstrated ability to manage distributed execution teams (including offshore support teams) and empower team members to deliver high-impact results. We'll make each a
    • . Now high performance and success 30/60/90 days maybe could be part of Responsibilities or separate but we don't have a heading for that. Could incorporate into Responsibilities as additional list items? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we need to include that info somewhere. Could add a section "Expectations" but not allowed headings. Could we add under Responsibilities as more items? Probably okay to extend Responsibilities list with those items. However they are not duties but expectations. Might be better to add a separate section like "What success looks like" but not allowed headings. The allowed headings are limited; we could not create new heading. So we must fit into existing allowed headings. Perhaps we can add them under Responsibilities as additional items, as they are still about role expectations. Or we could add under Requirements? Not ideal. I'd add them under Responsibilities as additional list items. Similarly, team description: "What is the team like?" could be part of About the role or maybe a separate section but not allowed. Could add to About the role. Culture description: "What is the company culture?" could also go to About the role. Thus we will have About the role containing intro + team + culture + maybe high performance? But we need to keep all specifics. Let's decide: About the role will contain the initial paragraph about Pattern, plus team description, plus culture description, plus high performance and success 30/60/90 days? That may become large but okay. But we must not create filler headings. We'll have sections: About the role, Responsibilities, Requirements, Benefits, Schedule. Now we need to extract team description: "You will report directly to a VP of Social Commerce. You will collaborate daily with account management and cross-functional operational partners, while managing a dedicated operational execution group that includes offshore support teams and internal operational specialists." Culture: bullet list of values: "We Are Looking For Individuals Who Are Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes. Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners." We'll keep that as prose maybe as

      . High performance and success 30/60/90 days: we can incorporate as list items under Responsibilities or maybe as separate list under About the role? Probably better to add as list items under Responsibilities as they describe expected outcomes. Let's extract those: "What does high performance look like? A high performer earns trust quickly, identifies operational risks early, and creates clarity across teams. They can manage many workstreams at once while maintaining both quality and speed. They improve how teams work together, establish durable operating rhythms, and elevate TikTok Shop listing quality, shop health, and operational execution." "What does success look like in the first 30, 60, 90 days? First 30 Days: Build relationships and earn trust with key internal stakeholders, learn current supply chain and fulfillment processes, and map out the operational landscape. First 60 Days: Develop targeted improvement plans, introduce new SOPs, and smooth out internal process gaps and operational kinks across cross-functional teams. First 90 Days: Advance TikTok Shop operations to the next level by delivering best-in-class PDP and listing optimizations, upgrading main images, seamlessly adapting to new marketplace policies, and establishing standard-setting operating practices." We'll make each bullet as

    • under Responsibilities. Now Benefits list: "Unlimited PTO Paid Holidays Onsite Fitness Center Company Paid Life Insurance Casual Dress Code Competitive Pay Health, Vision, and Dental Insurance 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred." We'll split into

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