Senior Manager, MarTech Procurement
Ace Hardware Corporation · Oak Brook, IL · 3 wk ago
Purchasing$138k–$165k/yrFull-time
About the role
This position is not eligible for employment visa sponsorship now or in the future. As the category and procurement leader for Ace’s MarTech ecosystem, this role will oversee category management and optimization of marketing-technology platforms that support digital engagement, analytics, personalization, and customer experience. The Manager will partner closely with Marketing, Digital, and IT teams to evaluate emerging technologies, negotiate contracts, ensure privacy-compliant data handling, and maximize ROI across the MarTech stack.
Responsibilities
- Provide indirect leadership and cross-functional influence, building trusted-advisor relationships across Marketing, Digital, IT, Finance, Data Privacy, and Security teams.
- Collaborate with stakeholders to establish YOY targets and strategies to grow MarTech spend under management; track savings, avoidance, and rebates to ensure alignment with organizational goals.
- Develop and manage governance structures and reporting frameworks for indirect MarTech spend.
- Lead category initiatives with a defined strategy for the assigned categories.
- Manage team members, prioritize projects based on influence, relationships, cost containment, and alignment with organizational objectives, while fostering their professional growth and development.
- Lead risk management activities for the assigned categories by identifying, assessing, and mitigating threats to Ace’s capital and operational stability.
- Develop supplier risk profiles using market intelligence, competitive analysis, and supplier performance metrics to ensure proactive risk mitigation.
- Demonstrate the ability to adopt and apply AI-enabled tools and intelligent agents to improve operational efficiency, productivity, and scalability across MarTech procurement activities.
- Develop performance metrics for suppliers within the assigned categories, accurately forecast, measure, and report ongoing program cost savings.
- Proactively refresh agreements mid-contract to leverage changing market conditions, align with performance SLAs and KPIs, and incorporate evolving corporate requirements.
- Consolidate diverse stakeholder requirements and develop market Request for Information (RFI) and Request for Proposal (RFP) events for the assigned categories.
- Design category-specific communication strategies, collaborate with stakeholders to create grading systems, and analyze results to make final recommendations that strengthen supplier relationships.
- Oversee end-to-end category management activities for the assigned categories, including conducting Quarterly Business Reviews (QBRs) with suppliers to evaluate performance and identify areas for improvement.
- Create contract management matrices and design performance scorecards to monitor critical elements such as savings, avoidance, and supplier expertise.
- Communicate the effectiveness of governance performance, trends, benefits, and future directions for the assigned categories to both local and executive-level stakeholders.
- Develop and deliver corporate-wide updates and supplier communications to ensure alignment with organizational objectives and performance standards.
- Engage with internal customers to gather feedback on supplier performance, program delivery, and areas for improvement for the assigned categories.
- Refine deliverables and align supplier actions to meet evolving customer needs and performance expectations.
Requirements
- Bachelor’s degree in Procurement, Supply Chain, Finance, or a related field is required; an MBA is preferred.
- Professional certifications such as CIPS or APICS are strongly encouraged.
- Minimum of 7+ years of progressive experience in category management, procurement, or related roles, with a proven track record of leadership in managing complex categories.
- Demonstrated experience in people management, with the ability to develop and mentor talent and lead cross-functional initiatives.
- Advanced strategic thinking and analytical skills, with the ability to create long-range sourcing plans, drive category strategies, and align with organizational goals.
- Strong communication and relationship management skills, with the ability to influence executive-level stakeholders and build trusted advisor relationships.
- Exceptional negotiation skills, maximizing value while minimizing risks through complex contract negotiations and supplier performance management.
- Extensive experience in developing and executing innovative sourcing methodologies, risk mitigation strategies, and best practices that optimize value and ensure alignment with business objectives.
- Deep knowledge of supplier management, with the ability to define service level expectations, assess supplier communities, and proactively identify new sourcing opportunities.
- Proficient in collecting, analyzing, and integrating data using advanced productivity tools and sourcing systems, including E-Sourcing and Contracts Management platforms.
- Advanced skills in Microsoft Office Suite, with expertise in PowerPoint, Word, and Excel for presentations, reporting, and data analysis.
- Demonstrated ability to independently manage competing priorities, lead high-complexity projects, and execute both strategic and tactical procurement activities with minimal supervision.
- Prominent success in delivering measurable results, including cost savings, risk reduction, and supplier performance improvements, through effective category management and cross-functional collaboration.
Qualifications
- Experience with privacy and data regulations (CCPA, GDPR).
- Familiarity with MarTech stack architecture and integration considerations.
Skills
- Ability to adopt and apply AI-enabled tools and intelligent agents to improve operational efficiency, productivity, and scalability across MarTech procurement activities.
- Strategic thinking and analytical skills.
- Communication and relationship management skills.
- Negotiation skills.
- People management and mentoring abilities.
- Supplier management and risk mitigation skills.
- Data analysis and reporting skills.
- Project management and execution skills.
- Supplier performance management skills.
- People management and mentoring abilities.
- Strategic planning and sourcing skills.
- Supplier community assessment and new sourcing identification skills.
- Data collection and integration skills.
- Microsoft Office Suite proficiency.
- Independent project management and execution skills.
- Supplier performance improvement and cost savings delivery skills.
Benefits
- Incentive opportunities based on role/grade level.
- Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents.
- 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire.
- Company Car, phone and fuel card are provided for field-based positions.
- Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
- Tuition assistance program.
- On-site classes, facilitator-led courses, and a generous tuition assistance program.
- A performance management approach that goes beyond the typical annual review.
- Frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales.
- Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
- Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more.
- Birth/Adoption bonding paid time off.
- Adoption cost reimbursement.
- Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
- Identity theft protection.
Pay
$137,700 - $165,000 per year