Senior Manager, Marketing Operations

This position is based in the United States and is a remote opportunity with a partner company that manages all applications and next steps.

About the Role

This is a senior operational leadership role responsible for enabling efficient, scalable marketing execution across a complex organization. You’ll serve as the central operational hub, creating visibility across initiatives, priorities, resources, and delivery timelines. The role combines strategic marketing operations leadership with hands-on project and portfolio management. You’ll partner closely with marketing, creative, digital, communications, business, and external teams to drive successful outcomes.

A major focus will be building scalable workflows, improving processes, managing capacity, and strengthening operational governance. You’ll also lead and develop a Marketing Operations team while fostering accountability, collaboration, and continuous improvement. This role is ideal for an experienced operations leader who thrives in a fast-paced, cross-functional environment.

Responsibilities

• Lead the Marketing Operations function, overseeing workflows, governance, prioritization frameworks, intake processes, and operational standards across the Marketing organization.
• Maintain comprehensive visibility into active and upcoming marketing initiatives, providing leadership with clear insight into priorities, capacity, risks, resources, and delivery status.
• Establish and manage intake, prioritization, and workload management processes that align marketing activity with strategic business objectives.
• Lead change management and continuous improvement initiatives designed to increase efficiency, consistency, scalability, and execution quality.
• Analyze team capacity, resource utilization, workflow performance, and operational metrics to support informed decision-making.
• Manage a portfolio of complex marketing projects spanning multiple business units, service lines, and strategic priorities.
• Oversee projects throughout their lifecycle, from intake and planning through execution, launch, and post-project evaluation.
• Facilitate project planning, timeline development, stakeholder alignment, resource coordination, risk mitigation, and regular portfolio reviews.
• Coordinate with Creative, Production, and business stakeholders on conferences and events, ensuring required assets are planned, produced, reviewed, and delivered on schedule.
• Identify and manage project dependencies, risks, issues, and changes, escalating critical concerns and driving appropriate resolutions.
• Coordinate internal teams and external vendors to ensure projects remain on schedule, within scope, and aligned with business goals.
• Maintain project dashboards and work management tools that provide accurate visibility into pipeline activity, milestones, and delivery progress.
• Manage, mentor, and develop direct reports while supporting performance, professional growth, and career development.
• Foster a collaborative, service-oriented culture focused on accountability, operational excellence, and continuous improvement.
• Serve as a trusted operational advisor to Marketing leadership and a strategic partner to cross-functional stakeholders.

Requirements

• 7+ years of experience in marketing operations, project management, program management, or related operational leadership roles.
• Demonstrated experience leading complex marketing workflows within a matrixed or cross-functional organization.
• Strong knowledge of project and marketing methodologies, workflow management, portfolio governance, and operational best practices.
• Proven ability to design, implement, and optimize processes that improve organizational effectiveness, scalability, and execution.
• Experience managing multiple priorities and complex projects across diverse cross-functional teams.
• Hands-on experience with marketing, project management, or work management platforms such as Asana, Workfront, and HubSpot.
• Strong analytical and problem-solving capabilities, with the ability to translate operational data into actionable recommendations.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively across organizational levels.
• Demonstrated experience managing direct reports and developing high-performing teams.
• Strong organizational skills and the ability to manage competing deadlines, dependencies, and business priorities.
• Comfortable operating in a dynamic environment where priorities and requirements may evolve quickly.
• A strategic, proactive mindset with a strong focus on accountability, process improvement, and operational excellence.

Benefits

• Base salary range: $121,800–$182,600 USD per year, with actual compensation based on factors such as skills, experience, training, and location.
• Eligibility for a discretionary annual performance bonus.
• Health insurance benefits.
• Retirement savings benefits.
• Life insurance and disability benefits.
• Parental leave.
• Paid time off, including sick leave and vacation.
• Remote work opportunity.
• Opportunities to lead a growing Marketing Operations function and develop a high-performing team.
• Professional growth opportunities within a collaborative, cross-functional environment.
• Reasonable accommodations available for qualified individuals with disabilities during the application process.