Senior Manager, Market - Retail Sales

About the Role

Lead the charge in driving sales growth through strategic partnerships and innovative retail channels. Shape market awareness and deliver exceptional customer experiences while coaching top-tier teams to achieve ambitious goals. Your leadership will play a pivotal role in expanding Spectrum’s reach and elevating our impact across the market.

How You'll Make an Impact

• Partner with the Area Director to develop and manage sales plans that support customer growth and revenue objectives by overseeing strategies for selling Spectrum products and services
• Communicate sales strategies and performance requirements to Retail Account Managers while monitoring and evaluating results
• Manage, coach and motivate Retail Sales Account Managers and their teams to achieve individual and team objectives
• Build high-performance teams by recruiting, training and retaining talent while fostering continuous development
• Implement retail channel strategies to increase market awareness, including developing new retail points of distribution
• Develop sales incentives and manage relationships with Retail Partners to drive channel effectiveness and sales growth
• Oversee the execution of retailer support, service expectations and company policy enforcement to ensure client satisfaction and compliance

Working Conditions

• Retail environment
• Exposure to moderate noise levels
• Travel up to 75%

Required Qualifications

Education: Bachelor's Degree or equivalent work experience

Experience:

• 5+ years supervisory experience
• 3+ years process design or project management experience
• 5+ years corporate work experience
• 3+ years cable industry experience
• 5+ years retail experience

Skills:

• Ability to read, write, speak and understand English
• Knowledge of Spectrum process and procedure design and documentation
• Ability to build an effective sales team
• Valid driver's license and ability to meet Spectrum's motor vehicle requirements

Preferred Qualifications

• Knowledge of telecommunications products and services
• Understanding of customer relations functions and related tasks