Senior Manager, Manufacturing Quality Engineer

About the role

The Senior Manager, Manufacturing Quality Engineer at GE Appliances, a Haier company, is responsible for executing operational and strategic efforts focused on product quality improvement. They oversee the Measurement and Metrology Lab and own Quality Improvement Projects. Key responsibilities include collaborating with factory operations to improve product quality, utilizing Lean manufacturing concepts, resolving escalated floor and field issues, and ensuring control plans resolve issues.

Responsibilities

• Collaborate with factory operations team to improve product quality through the identification and elimination of root cause of issues.
• Utilize Lean manufacturing concepts to facilitate the success and validation of manufacturing processes.
• Communicate opportunities and project status with Operations and Quality Leaders and other functions as required.
• Resolve escalated floor & field issues.
• Cookordinate quality, manufacturing, design, SQE & technology team resources to drive solutions.
• Ensure control plans resolve issues.
• Facilitate the MCP process to create, communicate and publish all documents for assigned manufacturing area(s).
• Ensure MCP documents are relevant and up to date.
• Cookordinate resources to operationalize MCPs.
• Ensure MCP processes are followed during change control.
• Create, update and maintain Manufacturing Control Instructions (MCIs), visual aids and quality alerts as needed.
• Cookordinate cross functionally to ensure repair procedures are approved and repair operators are trained.
• Live, promote and support the Appliance Performance System (APS) philosophy and drive continuous improvement in the quality area.
• Work with AQE to drive selection of Critical to Quality characteristics (CTQs) to the vital few.
• Implement the appropriate measurement method on selected CTQs.
• Work with BQL (Business Quality Leader) to determine projects & quarterly goals to improve yield, scrap, SCR and other COQ metrics.
• Provide guidance to the broad New Product Introduction (NPI) team regarding manufacturing process capabilities for application to new designs, processes or geometries.
• Evaluate and implement new testing technologies to support new product innovations, while improving outgoing quality.
• Provide technical ownership to drive the development, procurement and implementation of factory quality measurement systems including gaging, test equipment, go/no-go decisions, 3D scanning, and coordinate measuring machine (CMM) systems.
• Analyze data as part of Statistical Process Control (SPC) and implement escalation plans as required by MCI/MCP.
• Create SPC for key metrics per the MCP.
• Monitor data trends and identify root cause if out of control and lead corrective actions.

Requirements

• Demonstrated success in a high volume, operations environment.
• Strong interpersonal skills and ability to work with customers and operations.
• Ability to provide work direction to quality inspectors/analysts.
• Strong project management skills – scoping, planning and execution.
• Strong cross functional communication.
• Familiar with gauging and other measurement tools.
• Ability to interpret part prints and specifications.
• Bachelor of Science Degree in Engineering or related discipline.
• Experience with CMM, 3D scanning, Handheld Measurement Gages.
• Working Knowledge of AUTOCAD or similar.
• 7+ years of experience with manufacturing quality/NPI quality projects and process improvement.
• Knowledge of PFMEA / FMEA and linkage to MCPs.
• Excellent communication, presentation, and facilitation skills.
• Computer literate and skilled in Excel, Word, PowerPoint, Minitab, Outlook, MS Copilot, and other AI tools.

Preferred Qualifications

• Six Sigma Certification.
• Quality Leadership experience.
• Leverage Manufacturing experience.
• Expert ability in gauging and other measurement tools.
• Strong working knowledge of APQP PPAP.

What You'll Bring to Our Team

The ideal candidate will bring a strong background in manufacturing quality and NPI quality projects, along with a proven track record of driving continuous improvement. They should possess strong interpersonal skills, the ability to work collaboratively with various teams, and a demonstrated ability to manage complex projects.

Position Requirements

• Demonstrated success in a high volume, operations environment.
• Strong interpersonal skills and ability to work with customers and operations.
• Ability to provide work direction to quality inspectors/analysts.
• Strong project management skills – scoping, planning and execution.
• Strong cross functional communication.
• Familiar with gauging and other measurement tools.
• Ability to interpret part prints and specifications.
• Bachelor of Science Degree in Engineering or related discipline.
• Experience with CMM, 3D scanning, Handheld Measurement Gages.
• Working Knowledge of AUTOCAD or similar.
• 7+ years of experience with manufacturing quality/NPI quality projects and process improvement.
• Knowledge of PFMEA / FMEA and linkage to MCPs.
• Excellent communication, presentation, and facilitation skills.
• Computer literate and skilled in Excel, Word, PowerPoint, Minitab, Outlook, MS Copilot, and other AI tools.

Preferred Qualifications

• Six Sigma Certification.
• Quality Leadership experience.
• Leverage Manufacturing experience.
• Expert ability in gauging and other measurement tools.
• Strong working knowledge of APQP PPAP.

Our Culture

GE Appliances is committed to fostering an inclusive and diverse workplace. We believe in the power of our people and their contributions to our mission of making "good things, for life." Our Zero Distance philosophy emphasizes the importance of engaging, belonging, and connecting with each other. We strive to create a culture where every individual feels valued and empowered to contribute, reflecting our dedication to creating solutions that empower our colleagues, strengthen our communities, and reflect the diversity of the communities we serve.

Working Conditions

• Normal working conditions for a high-volume manufacturing environment.
• Use of safety equipment such as eye safety glasses, hearing protectors, work boots, and hard hats.
• Frequent walking in a manufacturing plant environment.
• Travel (up to 10%) to suppliers and other manufacturing locations as needed.
• Working off-shift and weekends may be required.

Role Location

Location: USA, Decatur, AL

Hours & Weekends

Working off-shift and weekends may be required.