Senior Manager, Maintenance Program

Duties And Responsibilities

• Own and maintain the companywide maintenance strategy, governance model, standards, and policies.
• Develop, publish, and maintain standardized SOWs, PM templates, task lists, and frequencies across all sites.
• Drive alignment with industry best practices, OEM guidance, and internal Runbook expectations.
• Govern CMMS standards, naming conventions, documentation requirements, and national data quality expectations.
• Oversee all national maintenance vendor contracts and lead rate card standardization efforts.
• Manage vendor consolidation strategy to reduce OpEx, unify scope baselines, and eliminate variability between markets.
• Lead contract negotiations, SOW validation, and national-level QBR/YBR processes.
• Ensure vendor compliance with PM execution, documentation, QA/QC, and safety standards.
• Establish national QA/QC expectations for PMs, corrective maintenance, and vendor deliverables.
• Implement audit frameworks for completion quality, documentation integrity, and PM accuracy.
• Coordinate with Regional MPMs to ensure consistent implementation of corrective actions and risk mitigation measures.
• Own maintenance program analytics, including compliance dashboards, forecasting models, cost benchmarks, and performance trends.
• Establish metrics and KPIs for PM completion, missed PMs, CM accuracy, vendor performance, QA/QC, and risk indicators.
• Present maintenance performance insights to senior leadership.
• Partner with Construction, Platform Delivery, Risk & Reliability, and Operations to ensure long-term asset reliability and growth readiness.

Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Operations, or related field preferred.
• 8–12 years of experience in mission-critical maintenance leadership (data center strongly preferred).
• Strong background in MEP systems, facility maintenance programs, vendor governance, and QA/QC.
• Experience building standardized maintenance programs across multi-site portfolios.
• Skilled in CMMS administration, analytics, cost modeling, and trend analysis.
• Excellent communication, leadership, and program management skills.

Competencies

• Strategic thinking & long-term planning
• Vendor and contract negotiation
• Maintenance governance & standardization
• QA/QC rigor and risk mitigation
• Analytical decision-making
• Multi-site leadership and coaching
• Operational excellence mindset

Benefits & Perks

• Health Coverage: Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
• Retail Savings: 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives

Physical Demands And Work Environment

• Frequently required to stand/walk/sit
• Frequently required to bend/climb
• Occasionally required to lift 25-50 lbs
• Frequently required to utilize hand and finger dexterity
• Occassionally work near moving mechanical parts

Aligned Data Centers

Aligned Data Centers is an equal opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.