Senior Manager, Long-Term Planning

About the Role

The Senior Manager, Long-Term Planning will serve as the architect of future-state planning for the North America (NA) market, comprising US and CA businesses. Reporting to the Director of Strategic Planning, you will implement a structured, long-term strategic planning horizon, optimize North American supply chain and fulfillment operations, and align long-term strategies with business objectives. This critical Individual Contributor (IC) role focuses on two major transformations:

• Implementing a formal Sales & Operations Planning (S&OP) process in the US, leveraging the Canadian model as a reference.
• Leading and improving the existing S&OP process in Canada.
• Acting as the key NA Planning representative for the global transition from manual tools to an Advanced Planning System.

This role demands a strategic mindset, strong analytical skills, and effective collaboration to ensure seamless flow of goods and services.

Responsibilities

• Build and Launch US S&OP: Lead the design and implementation of a structured monthly Sales & Operations Planning (S&OP) process for the US market. Facilitate monthly review meetings, identify misalignments between demand and supply, and escalate decisions on footprint, inventory, or labor to senior leadership.
• Drive Long-Term Alignment: Own the long-term view (16–52 weeks) of end-to-end plans. Collaborate with Network, Demand, Fulfillment, and Supply Planning teams to assess risks and ensure infrastructure supports initiatives like "Project 500" (expanding to 500+ recipes) and "Infinite Choice." Establish a framework for alignment on long-term network strategy, volume allocation, and distribution center performance, identifying risks and opportunities.
• Resolve Strategic Risks: Act as the primary cross-functional liaison to identify and resolve long-range constraints. Translate planning strategies into P&L impacts, quantifying effects on inventory, cost, and service levels.
• Champion Process Standardization: Partner with global Planning counterparts to adapt best practices for NA, fostering a unified North American planning culture.
• Establish Key Performance Indicators: Define and track success metrics for long-term planning accuracy, including inventory health, capacity utilization, and forecast stability.
• Support Planning Tooling Strategy: Help define business requirements, evaluate external vendors versus internal builds, and draft the business case to transition NA planning from manual Google Sheets to an integrated, automated Planning System.

Qualifications

• Strategic Thinker: Ability to solve structural problems beyond immediate operational challenges.
• Data-Driven & Analytical: Use logic and data to inform complex operational decisions.
• Effective Communicator: Distill complex supply chain risks into clear decision points for the Executive Team.
• Change Agent: Comfortable driving process adoption in an environment transitioning from siloed to integrated planning.
• Self-Driven: Ability to take ownership of tasks and drive them to completion independently.
• Technically Savvy: Understand planning system architecture (APS/ERP) and articulate differences between "infinite capacity" ERP views and "finite capacity" APS constraints.

Skills and Experience

• 6+ years of experience in Supply Chain Planning, S&OP, Network/Operations Strategy, or related roles requiring cross-functional collaboration at the intersection of strategy and operations.
• Strong experience facilitating S&OP/IBP cycles, including executive presentations and conflict resolution.
• Excellent quantitative and analytical skills, with the ability to gather, organize, analyze, visualize, and present data to enable decision-making.
• Experience implementing, managing, or working with Advanced Planning Systems (APS) (e.g., OMP, Blue Yonder, SAP IBP, Kinaxis) and managing the "build vs. buy" decision process.
• Proficiency in spreadsheet applications (Microsoft Excel, Google Sheets), with a preference for automation.
• Bachelor’s or Master’s degree in Engineering, Business, Supply Chain, or a related field; strong mathematical/statistical skills.
• Ability to lead through influence across cross-functional stakeholders (Operations, Logistics, Procurement, Finance, Product).
• Strong verbal and written communication skills, effective in both technical and non-technical contexts.

Benefits

• Competitive hourly rate, 401K company match that vests immediately upon participation, and team bonus opportunities.
• Generous PTO and flexible attendance policy.
• Comprehensive health and wellness benefits with $0 monthly options, effective on the first day of employment.
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_).
• Access to Employee Resource Groups (BIPOC, women, veterans, parents, LGBTQ+).
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company.

Pay

New York Pay Range: $136,710—$158,110 USD