Senior Manager, Learning & Enablement
About The Role
PubMatic is seeking a Senior Manager, Learning & Enablement to serve as a key member of the PubMatic University team. This role serves as a critical team member, responsible for managing learning technologies, enabling scalable program delivery, supporting onboarding and compliance initiatives, producing learning content, and ensuring the effective delivery, adoption, and measurement of learning and enablement programs globally.
What You’ll Do
Serve as primary administrator for learning and enablement platforms, including Seismic, Mindtickle, Synthesia, and related learning technologies.
Manage learning paths, certifications, permissions, reporting, platform configuration, and user administration.
Support platform integrations, content management, SCORM deployment, system enhancements, and vendor relationships.
Drive platform adoption through governance, process standardization, documentation, and user support.
Evaluate and implement new technologies, automation opportunities, and AI-powered solutions that improve learning effectiveness and operational efficiency.
Convert SME knowledge and business content into learning experiences, training materials, and enablement of resources.
Create and maintain eLearning modules, certifications, learning paths, facilitator guides, job aids, and supporting materials.
Produce and maintain Synthesia videos and multimedia learning assets.
Aid stakeholders in creating scalable learning experiences and content assets.
Lead complex cross-functional projects from planning through execution and adoption.
Support the planning, execution, measurement, and continuous improvement of onboarding, enablement, leadership development, and learning programs.
Create scalable processes, documentation, workflows, and governance models.
Create and maintain SOPs, documentation, and knowledge repositories to reduce operational dependency on individuals.
Partner with Product Marketing, GTM teams, HR, Product, IT, AI Council members, and leadership teams.
Manage program communications, newsletters, launch communications, and stakeholder updates.
Build strong relationships across the business while balancing competing priorities.
Act as a trusted operational partner who helps teams move initiatives forward efficiently.
What You'll Bring
7+ years of experience in learning operations, enablement operations, program management, learning technology administration, or related field.
Experience administering learning platforms such as Seismic, Mindtickle, Highspot, WorkRamp, Lessonly, Showpad, or similar systems.
Strong project and program management skills with experience managing multiple initiatives simultaneously.
Experience building scalable processes, governance models, and operational frameworks.
Strong analytical skills with experience developing reports, dashboards, and business insights.
Experience creating digital learning content and enablement materials.
Experience working with AI tools to support content creation, productivity, and workflow automation.
Strong written and verbal communication skills are important.
Ability to operate independently and drive projects forward with limited direction.
Strong business acumen and stakeholder management skills.
Exceptional organizational skills and attention to detail.
Preferred Qualifications
Experience supporting learning, enablement, onboarding, or talent development programs.
Experience with Seismic, Mindtickle, Synthesia, SCORM, and learning content management.
Experience supporting technology implementations or platform migrations.
Familiarity with the digital advertising, ad tech, SaaS, or technology industries.
Experience creating SOPs, governance frameworks, and operational documentation.
Experience building automated workflows and process improvements.
Success in the First 6 Months
Establish effective administration, governance, adoption, and reporting across PubMatic's learning technology ecosystem.
Improve learning governance, reporting, and operational processes.
Establish scalable documentation and SOPs for key team workflows.
Strengthen onboarding operations and learning program execution.
Improve stakeholder communication and project visibility.
Reduce operational dependencies through better systems, processes, and knowledge sharing.
Help scale PubMatic University through strong operational execution and continuous improvement.