Senior Manager, Learning and Innovation

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio advances knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more.

About the role

The Senior Manager Learning and Innovation provides strategic leadership for division-wide staff capability-building efforts, aligning learning, onboarding, and technology enablement with the evolving Student Success service model. This role identifies emerging workforce needs, sets priorities, and ensures the design, delivery, and assessment of integrated, applied learning experiences and training that strengthen day-to-day practices, advance staff innovation, cultivate innovative service models, and improve student success outcomes. The Senior Manager aligns people, processes, and tools across units to ensure consistent implementation of student success practices and technologies, contributing to a cohesive and effective student success ecosystem.

Responsibilities

• Develops and leads a multi-year strategy and implementation plan for equipping employees within Student Success and partnering units to support student thriving, aligning onboarding, training, and professional development with divisional needs.
• Designs and delivers integrated learning experiences (onboarding, training, cohort programs, and communities of practice) in partnership with the People Excellence Employee Success Center, building staff capability in core practices, processes, and division-supported technologies.
• Shapes and advances leadership development for divisional staff to strengthen cross-unit collaboration, shared accountability, service model alignment, and team effectiveness.
• Enables adoption of division-supported Student Success technology tools (e.g., Civitas, Suitable, EdSights, Canvas) by delivering practical training, resources, and coordinated support.
• Leads initiatives that foster staff innovation across Student Success and partnering units, creating opportunities to explore, pilot, and scale new approaches to student support and service delivery.
• Oversees division onboarding by establishing a consistent framework and standards, designing experiences and resources to help new staff contribute quickly and connect across the division.
• Establishes standards and frameworks to ensure high-quality, scalable, and aligned training and development efforts across roles and units.
• Partners with People Excellence, IT, Academic Innovation, institutional data teams, and vendors to align training priorities and ensure resources are practical and relevant.
• Uses data to identify trends, assess program impact, and provide actionable insights to inform strategic priorities and continuous improvement.
• Establishes and sustains a division-focused network of unit-based training leads and champions to deliver aligned, student success–oriented learning.
• Promotes AI literacy and responsible use practices, creating unit-/role-specific use cases, pilot opportunities, and applied learning experiences.
• Represents Student Success in cross-functional conversations related to staff development, workforce readiness, and learning innovation.
• Performs other duties as assigned.

Requirements

• Bachelor’s Degree in instructional design, leadership and management, industrial and organizational psychology, educational technology, human resources, or a related field.
• Master's degree plus 5 years of progressively responsible experience in higher education, leadership and management, industrial and organizational psychology, educational technology, human resources, or a related field may be substituted.
• Seven (7) years of progressively responsible experience in higher education, leadership and management, industrial and organizational psychology, educational technology, human resources, or a related field.

Preferred Qualifications

• Master’s Degree in higher education, instructional design, leadership and management, industrial and organizational psychology, educational technology, human resources, or a related field.
• Experience leading division- or institution-wide professional learning initiatives, including communities of practice, onboarding programs, or leadership development pathways.
• Experience with digital transformation or AI-enabled technology initiatives in higher education or related settings.
• Knowledge of adult learning principles, leadership development frameworks, and human-centered or strengths-based approaches to staff development.
• Experience developing scalable, asynchronous training materials, online learning resources, or toolkits.
• Ability to analyze and interpret assessment data to evaluate training effectiveness and inform continuous improvement.

Skills

• Leadership
• Verbal and Written Communication
• Analytical and Strategic Thinking
• Collaboration
• Interpersonal Skills
• Relationship Building
• Stakeholder Engagement
• Project Management
• Organization
• Prioritization
• Execution
• Facilitation
• Technology Adoption

Pay

Up to $96,900 annualized, commensurate with education, experience, and qualifications.

Schedule

Full Time. Workdays, areas, and work hours may vary depending on the department's needs. This position will work both on campus and remotely in Texas.

Working Conditions

• Office environment.
• Ability to travel to and from meetings, training sessions, or other business-related events.
• Jobs are sedentary; if walking and standing are required, only occasionally.
• Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.
• Travel and parking expenses are the employee’s responsibility.