Senior Manager Leadership - Mountain Operations
Vail Resorts · Fairfield, PA · 2 mo ago
Management$73k–$104k/yrFull-time
About the role
This position provides leadership, management and direction to mountain operations departments including Lift Experience, Lift Maintenance, Building Maintenance, Vehicle Maintenance, Grooming, Snowmaking, Terrain Park and Ski Patrol. The role ensures overall mountain success in safety performance, staff development, daily operations, project management, and future on-mountain planning and strategies that drive guest and employee experience.
Responsibilities
- Oversee management and administration of operations to produce exceptional guest and employee experience
- Drive strong collaboration between mountain operations peers within Vail Resorts
- Successfully recruit, hire, coach, motivate and develop a high-performing management team; ensure alignment with Vail Resorts goals, values and core competencies
- Develop leaders within scope of responsibility to improve leadership and prepare them for increased accountability
- Lead safety improvement efforts within mountain operations to reduce/eliminate worker and guest injury; coordinate closely with Health & Safety
- Be accountable for mountain operations goals while contributing to overall resort and corporate goals and initiatives
- Create and oversee departmental budgets while tracking performance to expectations
- Create a positive work culture with unwavering commitment to providing an Experience of a Lifetime for every guest, driving constant improvement
- Build strong, positive relationships with key managers outside direct reports
- Maintain expert-level knowledge of mountain operations functions, proactively identify industry trends within Vail Resorts and the broader industry for potential fit at Liberty Mountain
- Actively participate in assigned best practice groups
- Lead departments with capital planning, implementation and project management
- Prioritize and adapt in a constantly changing business and environmental setting
- Increase operational efficiency and effectiveness through ongoing communication and cooperation with mountain operations departments
- Ensure company and employee communications are provided on a regular basis
Requirements
- 3 years or more experience in a leadership role managing multiple departments
- Valid driver's license
- Strong knowledge of desktop computer and applications – Microsoft Office applications
- Strong communication skills including verbal and written
- Strong financial management, leadership and team-building skills
- Advanced skiing/riding ability
- Must be able to work in extreme weather conditions (winter/summer)
- Positive, solutions-oriented leadership
- High school education or equivalent; some college preferred
- Must pass further background check clearances by the State of Pennsylvania before beginning work
Pay
$72,873.00 – $104,104.00 + annual bonus.
Benefits
- Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Full-time roles eligible for health insurance: Medical, Dental, and Vision plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Schedule
Year-round, full-time hours available.