Senior Manager - Lake Houston

About the role

Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care.

Responsibilities

• Create a results oriented work environment; delegate authority and responsibility to the staff; participate in the formulation of a workable strategic plan, that is capable of providing effective organizational results; develop short term and long term goals for the clinic, identify and implement new methods, programs, policies, procedures and techniques, to enable the organization to perform more effectively; identify and solve problems that are limited individual and organizational effectiveness; prepare and determine capacity analysis for the clinic; identify appropriate physician mix; participate and provide direction and leadership to the management team within the clinic; interact with other managers and groups internal and external to the organization; direct personnel in maintaining clinic standards; develop standards and guidelines for all physical plan and equipment, including preventive maintenance, repair and replacement.

• Collaborate with Managing Physician to assist the Medical Director and Department Chiefs in physician staffing and recruitment; determine and monitor the appropriate MD/Support staff ratios for each clinic; assist in maintaining standards of care for patients; monitor compliance of regulations and standards established by the clinic and various regulatory agencies; assist in obtaining and maintaining appropriate levels of accreditation.

• Provides guidance and leadership to the clinics; collaborate with Human Resources to establish relative and measurable criteria for evaluation of all staff members; develop subordinates by utilizing training, guidance and continuing education; provide performance feedback to direct reports; evaluate staff performance and career development; develop and maintain open lines of communication throughout the organization; apply clinic policies and procedures to all employees; including equal opportunity and affirmative action; conduct and attend staff meetings; develop staffing patterns for each department; provide an open door policy for all employees.

• Works with Risk Manager to ensure safety and minimize risk exposure throughout the clinic for patients and employees; provides for timely and ongoing training and in-services for clinic staff to ensure reduced liability and risk.

• Establish and maintain control of profit and loss for the clinic; review and present capital equipment proposals; formalize and review appropriate levels of funding for each clinic; create specific objectives and performance targets for each clinic; allocate resources and focus work efforts on strategic objectives; control costs by establishing budgets and formulating compliance standards; monitor expenses and review cash flows for the clinic; pursue alternatives to generate incremental revenue, leading to improved net income; ensures that asset base will earn adequate financial returns after accounting for maintenance, replacement and upgrades.

• Works with Purchasing Manager and Facilities departments to ensure equipment and facilities needs are appropriately procured; secures necessary supplies and equipment with assistance from the Purchasing department; monitors supplies and equipment expenditures and works closely with Purchasing department following clinic policy and guidelines.

• Ensure timely and ongoing plan information is communicated throughout the clinic; work directly with managed care department in ensuring operational objectives are being met to support contractual agreements; provide for continued training and development in area of managed care contracts; ensure clinic compliance with all managed care contractual agreements.

• Develop and recommend clinic operating budget; ensure compliance with approved budgets; install and execute programs of cost control and cost reduction.

• Plan, develop and train an effective, efficient organization to meet the demands of an expanding business, appraise performance of subordinates and make appropriate salary adjustments.

• Develop and establish clinic operating policy; participate in development and recommendation of corporate policy and goals.

Qualifications

• 5+ years of supervisory/management experience
• Solid working knowledge of healthcare/clinical operations
• Proven solid organizational skills, excellent interpersonal and analytical skills
• Proven management of a minimum 25 providers with 100K/ office visits per year at assigned clinic

Preferred Qualifications

• Ambulatory Care Management experience
• Proven managed care background