Senior Manager, Laboratory and Clinical IT

About the role

The Lab & Clinical IT (LCIT) Senior Manager is responsible for the reliable, compliant, and predictable operations of all LCIT-supported systems and services. This role translates strategic intent into operational execution, supervising LCIT managers to ensure effective and consistent people management across teams.

Responsibilities

• Ensure stable and predictable performance of LCIT applications, systems, and services by establishing clear operational ownership, enforcing standards, and proactively managing risk and execution.
• Monitor work across LCIT teams to ensure end-to-end flow, resolving ownership ambiguity and handoff failures as needed.
• Provide operational leadership by aligning day-to-day operations with strategic priorities.
• Create and enforce standardized processes to support budget planning, capital requests, and contract management.
• Oversee vendor relationships, ensuring day-to-day operations align with contract terms.
• Participate in the development, implementation, and maintenance of policies, procedures, and standards.
• Directly manage and coach LCIT supervisors/managers, holding them accountable for predictable outcomes, decision-making quality, and appropriate escalation, addressing performance or capability gaps as needed.
• Trikes, troubleshoots, escalates, and resolves highly complex issues.
• Represents LCIT in system audits, surveys, and inspections.

Requirements

• Physical demands: Stooping, reaching, mobility, communication, PPE, sedentary work, vision, fine motor control.

Qualifications

• Experience in managing IT operations and supporting clinical systems.
• Proven ability to lead and mentor teams.
• Strong understanding of regulatory compliance and risk management.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic environment.

Skills

• Strong project management and organizational skills.
• Effective problem-solving and troubleshooting abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite.

Benefits

ARUP offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

$X per hour or $Y per year, depending on experience.

Schedule

Monday - Friday (40 hrs/wk) 8:00 AM - 5:00 PM