Senior Manager, IT Procurement & Vendor Mgmt

Responsibilities

• Leads IT vendor sourcing, including vendor evaluation, RFP execution, due diligence, and selection support, in close partnership with Legal and Finance.
• Negotiates IT vendor contracts including MSAs, SOWs, license agreements, NDAs, and amendments; establishes and maintains standardized terms and conditions, contract templates, and negotiation playbooks for IT vendor work.
• Owns the IT vendor renewal calendar and renewal strategy, ensuring renewals are tracked, prepared for, and negotiated rather than auto-renewed at vendor list pricing; identifies and acts on consolidation opportunities at renewal points.
• Owns IT contractor and staffing vendor relationships, including management of contractor reduction programs: contract scope ramp-down, exit terms, knowledge transfer obligation enforcement, and performance documentation in partnership with affected IT leadership.
• Establishes and operates the IT vendor lifecycle framework including onboarding, security and risk review, kickoff, periodic scorecard, QBR cadence, and renewal or exit planning.
• Maintains a vendor scorecard for Tier 1 strategic IT vendors covering SLA performance, contract compliance, security posture, and relationship health; facilitates QBRs and surfaces performance issues, escalations, and renewal positioning to IT leadership.
• Owns the IT vendor risk assessment process, including HIPAA Business Associate Agreement execution and tracking, SOC 2 review, and BCP and DR posture validation; maintains a vendor risk register and partners with Security on remediation.
• Reports IT vendor spend trends and category analysis to IT leadership; partners with Finance on annual IT vendor budget planning, capex and opex categorization, and spend optimization initiatives.
• Documents and maintains the IT procurement and vendor management playbook — process flows, decision criteria, templates, and metrics — designed to scale as the function matures and expands across the enterprise.
• PARTNERS ACROSS IT (INFRASTRUCTURE, APPLICATIONS, QUALITY ASSURANCE, INFORMATICS, DATA & ANALYTICS) ON VENDOR WORK ORIGINATING IN THOSE ORGANIZATIONS; COORDINATES WITH FINANCE AND LEGAL ON CONTRACT ECONOMICS AND T&C REVIEWS; COORDINATES WITH SECURITY ON VENDOR RISK AND COMPLIANCE.
• REPRESENTS PANTHERX IN VENDOR EXECUTIVE ESCALATIONS, CONTRACT DISPUTES, AND HIGH-STAKES NEGOTIATIONS; MANAGES VENDOR RELATIONSHIPS AT THE ACCOUNT-EXECUTIVE AND PARTNER-LEADER LEVELS.

Qualifications

• 8+ years of progressive experience in IT procurement, vendor management, technology contract negotiation, or a closely related field.
• Demonstrated experience leading vendor negotiation and contract execution for technology engagements: SaaS, IaaS, software licensing, professional services, and contractor or staffing agreements.
• Hands-on experience with MSAs, SOWs, NDAs, license agreements, and the full lifecycle of enterprise IT contracts.
• Proven track record of vendor consolidation, cost reduction, and renewal negotiation outcomes with measurable savings results.
• Strong financial literacy; able to evaluate vendor proposals, model TCO, and translate vendor economics for non-financial audiences.
• Comfortable partnering with Legal and Finance as a peer; able to operate independently within established terms and conditions frameworks.
• Strong communication and stakeholder management skills; able to represent IT to vendor executives and internal stakeholders across IT, Finance, Legal, and business leadership.
• Demonstrated experience standing up or maturing a procurement or vendor management function — installing structure where informal practices previously existed.