Senior Manager IT (Governance)

This role leads a dynamic team of IT professionals across various disciplines to support the company’s technological infrastructure and strategic IT initiatives, ensuring the delivery of high-quality IT solutions that align with business objectives.

Responsibilities

• Facilitate scrum practices focusing on technical delivery, ensuring products are built on robust, scalable models.
• Manage a large team or multiple small teams, providing guidance and support to ensure operational success.
• Collaborate with senior leadership to define IT strategy and roadmaps, aligning technological initiatives with business priorities.
• Foster a positive and innovative IT culture that aligns with organizational values, promotes continuous learning, and encourages collaboration across teams and departments.
• Drive the implementation of strategic IT initiatives aligned with organizational goals, ensuring impactful results.
• Lead and develop multiple teams of IT professionals across different specialties, fostering growth and collaboration.
• Manage relationships with key stakeholders and vendors, ensuring effective communication and successful partnerships.
• Mentor team leads and managers on advanced techniques, helping them grow their technical expertise and leadership skills.
• Drive operational improvements across multiple IT teams, leverage data analytics to demonstrate effectiveness, and optimize resource allocation and budget management.
• Oversee complex, large-scale projects and programs, ensuring timely delivery and adherence to quality standards.
• Leverage the enterprise-wide performance management system to align team and individual goals with organizational objectives, mentor team leads in effective performance management practices, and ensure consistent application of performance standards.
• Guide multiple teams in implementing complex projects, ensuring they are delivered on time and meet business requirements.
• Ensure frequent and effective communication with cross-functional teams and stakeholders to maintain alignment and transparency.
• Align IT initiatives with broader business goals and strategies, ensuring technology supports long-term business objectives.
• Develop and oversee risk management processes for multiple IT teams, proactively addressing potential issues and implementing mitigation strategies.
• Provide oversight on the architectural and design aspects of IT, ensuring alignment with industry standards and business needs.
• Actively support team members by identifying and creating opportunities for skill development, cross-functional exposure, and career advancement.
• Evaluate and manage relationships with IT operations vendors and service providers to ensure optimal service delivery.
• Perform other job-related duties as assigned, aligning with the organization's vision, mission, and values.

Requirements

• Bachelor's degree preferably in Information Technology, Computer Science, or a related field, or relevant experience.
• 7+ years of relevant and practical experience, preferably in IT management or a related role, with a proven ability to lead and motivate teams.

Skills

• Leadership and Team Management: Demonstrate strong leadership and team management skills, guiding teams toward achieving goals while fostering a collaborative and productive work environment.
• Problem-Solving and Decision-Making: Demonstrate excellent problem-solving and decision-making skills, proactively addressing challenges and making sound decisions in high-pressure situations. Handle most operational issues autonomously, seeking upper management input primarily for strategic or high-impact decisions.
• IT Project Management: Proficient in IT project management methodologies and tools, ensuring the successful planning, execution, and delivery of technology projects.
• Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical staff and team members, ensuring alignment and understanding across all levels.
• Process optimization or rebuilding processes with AI tooling (highly preferred).
• Experience with Jira and Clarity (highly preferred).

Not eligible for visa sponsorship, now or in the future. No relocation assistance available.

Schedule

1st shift (United States of America).

Benefits

• Paid time off.
• 401(k) plans.
• Affordable health, life, dental, vision, and prescription drug benefits.