Senior Manager – Internal Audit, Learning & Development

Responsibilities

• Partner with Audit Competency and Skill Development team within IAG to analyze IAG training needs and skill gaps, in order to develop and execute the annual training plan.
• Facilitate learning roadmaps for auditors across all career levels, from entry-level through executive leadership.
• Continuously enhance the IAG Training & Professional Development Program to achieve the strategic objectives of the IAG Leadership team.
• Identify and communicate learning opportunities to enhance auditors’ external perspectives and specific needs.
• Partner with the Colleague Experience Group (CEG), subject matter experts (SMEs) and external training providers as needed to deliver IAG trainings.
• Partner with the Learning Design team to build e-learning modules and uplift training materials.
• Influence senior IAG stakeholders to drive a culture of continuous learning and professional excellence.

Qualifications

• Bachelor's degree in Accounting, Finance, Organizational Development, Adult Education, or related field.
• Thorough knowledge of and experience with internal audit methodologies.
• 5+ years of experience in learning and development, talent development, internal audit, risk management, compliance, or related functions.
• Experience managing complex programs, demonstrating effective communication, and influencing stakeholders.
• Strong project management, stakeholder management, collaboration, and interpersonal skills.
• Strong PowerPoint and presentation design skills.
• Strong training and facilitation skills.
• Excellent written, verbal, facilitation, and presentation skills.

Preferred Qualifications

• Relevant professional certifications such as: CIA (Certified Internal Auditor), CPA (Certified Public Accountant), CISA (Certified Information Systems Auditor), CPTD (Certified Professional in Talent Development).
• Experience within a financial services, banking, regulated industry, or large corporate environment.
• Familiarity with IIA Standards, Internal Audit methodology, and audit quality assurance practices.
• Experience with Learning Management Systems (LMS), digital learning platforms, and learning analytics tools.
• Experience delivering impactful training programs that effectively deliver on learning objectives and outcomes.

About Us

The Internal Audit Group (IAG) Learning and Development (L&D) team provides internal training to colleagues, in accordance with an established annual training plan. The trainings vary in nature between soft-skill and technical skill, with an emphasis on audit methodology and specific audit technical skills and are facilitated both in person and virtually. IAG is seeking an experienced internal auditor for the role of Senior Manager, L&D, to design, develop, and facilitate audit methodology training to IAG colleagues and new hires, while also leading the continuous enhancement of learning programs that strengthen the capabilities of the Internal Audit Group organization.

Employment Eligibility

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About Team Amex

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Equal Opportunity Employer

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.