Senior Manager, Integrated Intelligence (Social listening)

About the role

Real Chemistry is seeking a Senior Manager, Integrated Intelligence to join our Integrated Intelligence team. This role contributes to a broad range of analytics and intelligence work across marketing performance, social and digital listening, audience understanding, competitive and market landscaping, search behavior, and omnichannel experiences.

Responsibilities

• Support day-to-day analytics and intelligence workstreams across client accounts, including ongoing reporting, ad-hoc analysis, social and digital listening, landscape research, and performance measurement
• Aid in the development of integrated analyses that combine multiple inputs, such as social conversation, media performance, web behavior, search trends, audience data, competitive activity, and campaign KPIs
• Aggregate, clean, organize, and interpret data across digital, social, search, marketing, and customer analytics platforms
• Develop and refine keyword-based queries, Boolean searches, and data pulls to support social listening, digital landscape, audience, and competitive analyses
• Create reporting deliverables with accurate data, initial insights, implications, and recommendations for internal team review
• Synthesize research into clear strategic narratives that guide client communications, marketing, and engagement strategies
• Assist with monthly, quarterly, and campaign-based listening, measurement, trends, and performance reports
• Support KPI framework development, success metric definition, and measurement planning across complex, multitouch customer journeys
• Conduct influencer, stakeholder, audience, or competitive assessments as needed
• Partner with account, strategy, activation, data visualization, and data science teams to connect insights across functions
• Present findings in a professional manner to internal and external audiences
• Aid in training junior resources on analytics, social listening, reporting, insight development, and client-ready storytelling
• Participate in internal initiatives, brainstorms, capability development, and collaborative efforts across the Integrated Intelligence team

Qualifications

• 3–5 years of experience in one or more of the following areas: marketing analytics, communications analytics, social listening, digital analytics, audience research, strategic planning, search analytics, primary or syndicated research, or healthcare/pharmaceutical marketing
• Understanding of omnichannel measurement and analytics, including how integrated marketing, digital experiences, and technology ecosystems work together to drive performance across the customer journey, as well as martech ecosystems
• Strong experience in cross-channel reporting, including quantitative performance of KPIs and performance benchmarks and qualitative insight generation, drawing inferences to inform actionable recommendations
• Familiarity with cross-channel reporting, including KPI tracking, performance benchmarks, audience engagement, digital behavior, and communications outcomes
• Experience working with a range of data sources, such as web analytics, social and digital listening platforms, media data, CRM, marketing platforms, syndicated research, or enterprise data systems
• Familiarity with tools and platforms such as Netbase Quid, Brandwatch, Talkwalker, Meltwater, Sprinklr, Google Analytics, Google Search Console, SEMrush, Facebook/Meta analytics, Salesforce, Tableau, Power BI, or similar platforms
• Experience developing reporting deliverables, landscape analyses, performance readouts, or insight-driven presentations
• Basic understanding of data modeling, data management, or automated reporting solutions preferred
• Strategic approach to measurement, research, and reporting, with a focus on actionable insights

Pay

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Benefits

We offer a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.

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