Senior Manager, iCasino Operations

About the role

Jump into the role. The Casino Product Operations team is focused on delivering great content across Casino, Slots and our broader iGaming proposition. The aim of the Product Operations team is to make our ventures across the US and Canada the best place for players to play. This includes the development of new games, product features and innovative engagement‑driving mechanics. The role will be focused on ensuring the operations of our product run smoothly, with a keen eye on data to make informed decisions.

Responsibilities

• Review commercial performance for all product categories to ensure revenue and profit targets are achieved.
• Define and deliver against Content roadmaps, working in partnership with the Commercial Content Unit.
• Work with Central Product teams to outline opportunities and requirements for product development, in line with the product strategy and business objectives for the North American commercial unit.
• Champion the creation of product‑focused marketing activities with Acquisition and Retention teams to ensure that commercial objectives and performance of the business are optimized.
• Report content performance to key stakeholders on a frequent basis, including review and optimisation of the Casino Lobby, branded and exclusive content, jackpot performance, and rewards utilisation and performance.
• Track competitor game offerings, USPs, and promotions.
• Liaise with Marketing and VIP on casino‑specific promotions and bonusing.

Requirements

• 5+ years of casino gaming experience.
• Data analysis abilities (analyze large data sets).
• Deep understanding of iGaming products and bonuses (Slots, Live Dealer, Table Games).
• Proven experience working with provider back‑office tools.
• Excel proficiency (pivot tables, V‑Lookup, SUM/COUNT/MIN/MAX functions, SUMIF/COUNTIF).
• Commercially driven with a good understanding of P&L performance and levers.
• Passionate product specialist with great industry experience.
• Excellent collaborator with drive to get things done.
• Attention to detail with a strong focus on the player experience.

About Bally's

We're Bally's, and we've always been born to entertain. Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play. Our team of 11,500 diverse minds who love what they do celebrate each other's wins and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.

Pay

Salary: $100,000‑$130,000 USD.