Senior Manager, Human Resources (Labor Management)

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Leadership

• Delegates work to assigned staff and establishes workflow standards.
• Provides guidance and support to staff and ensures the work is completed efficiently and correctly.
• Leads by example, successfully demonstrating the personal attributes defined in the Yale New Haven Health System Standards of Professional Behavior and Values.
• Participates in and supports the development, mentoring, and coaching of staff.
• Possesses keen political astuteness.
• Conducts timely orientation and annual performance reviews on assigned staff; counsels and develops performance improvement plans as required.
• Prepares and analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget funds.
• Develops and manages the budget for areas of responsibility. Ensures departmental budget compliance.
• Actively participates and represents VP HR in budget mitigation discussions with senior leadership.
• Develops and executes Human Resources policies, procedures, and practices ensuring compliance with all applicable employment laws and regulations.
• Consults with management staff members and counsels employees on issues relating to employee discipline and grievance process.
• Designs and oversees the coordination of various aspects of employee engagement surveys and other methods to assess and report the employee relations environment in the Hospital.
• Identifies problems or concerns where attention is necessary. Develops and implements appropriate action plans with line management to promote and maintain a positive employee relations climate.
• Oversees the research, and preparation of compliance response documents to agencies, investigative complaints, discrimination claims, unfair labor practice claims, etc.
• Oversees the development, implementation, and execution of a variety of retention programs designed to promote and enhance a positive employee relations work environment and job attitudes.
• Ensures the development of appropriate, informational or participative activities with other departments in the Hospital to further the objectives of the Employee Relations function, e.g., Employee Wellness Program promotions, Talent Management and Succession Planning.
• Develops and delivers appropriate training materials that support the Employee Relations and Human Resource functions such as: employee discipline, employee counseling, performance assessment, contract administration, pro-active labor relations, etc.
• Pairs with COEs (Centers of Expertise) in the development, coordination, and administration of programs.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Participates in various committees, forums, and taskforce assignments as may from time to time be assigned.

Qualifications

• BA required, Master's preferred
• Previous Healthcare/HR leadership management experience, highly preferred
• Minimum 5-7 years Human Resources experience
• Demonstrated experience in evolving culture
• Strong change agent experience

Special Skills

• Excellent interpersonal skills, both oral and written
• Polished, poised, and highly professional
• Ability to excel in a complex and team-oriented work environment
• Strategic leadership skills
• Ability to use data to create metrics and ultimately improve processes
• Creative, results-oriented, credible