Senior Manager, Human Resources

About the role

Glass Meadows, Inc. is a growing New Jersey-based cannabis company committed to sustainable cultivation and manufacturing practices. We are seeking an experienced Human Resources professional to support employees and leaders across our cultivation, manufacturing, retail and corporate functions. This hands-on role focuses on workforce planning, talent acquisition and development, manager coaching, performance management, employee relations, culture and engagement.

Key Responsibilities

• Business and Organizational Partnership: Develop a strong understanding of operations, workforce and priorities; advise leadership on workforce implications of business decisions and identify staffing needs, capability gaps and people-related risks.
• Manager Coaching and Leadership Support: Serve as a trusted advisor to managers across functions; provide guidance on communication, feedback, attendance, conduct, performance, development, corrective action and separations.
• Workforce Planning: Partner with department leaders to assess staffing needs; monitor staffing levels, turnover, retention and movement; support role clarity, organizational structure and succession planning.
• Talent Acquisition and Onboarding: Define position requirements and candidate profiles; manage job descriptions, postings, applicant review, interviews and offer development; coordinate background checks, badging and pre-employment requirements with the PEO and external partners; oversee onboarding.
• Performance Management and Employee Development: Establish processes for goal-setting, feedback, reviews and accountability; coach managers through performance discussions, improvement plans and development decisions; identify training needs.
• Employee Relations: Maintain a visible presence across locations; address workplace concerns promptly and objectively; conduct fair investigations, facilitate conflict resolution and recommend corrective actions; identify recurring issues and partner with leaders to address them.
• Culture and Employee Engagement: Partner with leadership to reinforce a culture of accountability, respect and continuous improvement; gather employee feedback through site visits, surveys, stay interviews and exit interviews; recommend initiatives to strengthen communication, recognition and retention.
• PEO and External Partner Management: Serve as the internal owner and primary point of coordination for the company’s PEO, benefits brokers and other HR-related service providers; ensure accurate and responsive execution of payroll, benefits, HRIS, leave administration and compliance processes.
• Compensation and Benefits Support: Support compensation benchmarking, job leveling and salary recommendations; evaluate benefit offerings, plan utilization and employee feedback; assist employees and managers with escalated payroll or benefit matters.
• Policies, Compliance and Risk Management: Develop, communicate and maintain HR policies and documentation; promote consistent policy application; support compliance with federal, state and local employment requirements; maintain familiarity with New Jersey Cannabis Regulatory Commission requirements, Labor Peace Agreements and labor-relations matters.
• HR Information and Reporting: Ensure accurate, secure and current employee information in PEO, HRIS and internal systems; develop workforce reporting for leadership; use data to identify trends and evaluate HR initiatives.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development or a related field preferred.
• SHRM-CP, SHRM-SCP, PHR, SPHR or another relevant professional certification is highly regarded.
• Minimum of seven years of progressive Human Resources experience, including meaningful responsibility as an HR business partner, senior HR generalist, HR manager or comparable advisor to operating leaders; 10 or more years preferred.
• Demonstrated experience coaching managers and advising leadership on performance, employee-relations and workforce matters.
• Experience supporting hourly, frontline and salaried employee populations across multiple departments or locations.
• Experience in cultivation, manufacturing, retail, agriculture, food production or another regulated operational environment is preferred.
• Experience working with a PEO, outsourced HR provider, benefits broker or similar external partner is preferred.
• Strong working knowledge of New Jersey employment laws, wage-and-hour requirements, fair employment practices, leave administration, workers’ compensation and EEO compliance.
• Familiarity with New Jersey Cannabis Regulatory Commission requirements is preferred.
• Experience managing workplace investigations, corrective actions, performance-improvement plans and employee separations.
• Strong judgment, conflict-resolution, coaching, communication and interpersonal skills.
• High degree of professionalism, integrity, discretion and commitment to confidentiality.
• Proficiency with Microsoft Office Suite, HR information systems and talent-management platforms.
• Ability to independently manage competing priorities in a fast-paced and evolving environment.

Expectations

• Understand company priorities and connect people decisions to operational and financial outcomes.
• Build credibility with executives, managers and employees through sound judgment, responsiveness, consistency and follow-through.
• Maintain an active and approachable presence across cultivation, manufacturing, retail and corporate locations.
• Balance strategic thinking with a willingness to address hands-on employee and organizational needs.
• Coach managers to take ownership of employee communication, performance and accountability.
• Approach sensitive employee matters with professionalism, empathy, objectivity and appropriate urgency.
• Demonstrate adaptability and comfort working in a growing organization where systems and practices are still being developed.
• Maintain a proactive, organized and solutions-focused approach.
• Stay current on employment law, workforce trends and cannabis-industry employment practices.
• Travel weekly among Glass Meadows locations throughout New Jersey based on employee and business needs.
• Possess a valid driver’s license and reliable transportation.
• Be at least 21 years old in accordance with state requirements.
• Successfully complete required background checks and fingerprinting and obtain identification badging clearance under New Jersey Cannabis Regulatory Commission requirements.

Benefits

• Health Insurance
• 401(k)
• Holidays
• NJ Sick Leave
• Paid Time Off (PTO)

Salary Range

$95,000–$115,000 annually, commensurate with experience.