Senior Manager, HR Technology

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is to build strong and diverse communities through innovative financial technology by empowering our people to create success for our customers.

What Makes Q2 Special?

• Celebration of employees through year-round Q2 ChangeMakers awards and global moments of recognition.
• Investment in growth and development via learning opportunities, internal mobility, and leadership relationships.
• Opportunities for connection, fun, and giving back, including company-wide volunteer days and Q2 Homecoming Week.

About the Role

The Senior Manager, HR Technology is responsible for the administration, optimization, and strategic evolution of Q2's HR technology ecosystem, with a focus on integrating AI and automation into HR operations. This role owns the Workday HCM platform end-to-end—configuration, security, integrations, and release management—and leads the People function's effort to leverage AI tools and workflow automation for efficiency and scalability. The role serves as Q2's primary Workday product owner and AI adoption lead for People Operations, managing a team of HRIS administrators and analysts.

Responsibilities

Workday Platform Ownership

• Own day-to-day administration and optimization of the Workday HCM platform, including configuration, security, integrations, and bi-annual release management.
• Serve as Q2's primary Workday product owner—maintain the platform roadmap, prioritize enhancements, and manage the backlog in partnership with HR COEs and IT.
• Oversee Workday module governance across HCM, Total Rewards, Payroll, Talent & Performance, Talent Acquisition, and Security & Integrations.
• Partner with COEs (Compensation, Benefits, Talent Acquisition) to govern module-level configuration while maintaining system-wide data standards.
• Manage third-party system integrations to ensure data integrity, operational reliability, and audit readiness.
• Lead vendor relationships for HR technology platforms; evaluate new tools, negotiate contracts, and manage renewals.
• Ensure system documentation, training materials, and end-user support resources are maintained and current.

AI & Automation Enablement

• Build and maintain an HR technology automation roadmap to systematically identify and reduce high-volume manual HR processes through AI tools and workflow automation.
• Evaluate, pilot, and implement AI tools across HR workflows, including AI agents, intelligent notifications, Microsoft Copilot integrations, and process automation solutions.
• Partner with Q2’s Risk & Security organization and People leadership to govern the responsible use of AI, ensuring data privacy, security, and compliance.
• Stay current on emerging HR technology and AI trends; educate the team and stakeholders on applicable innovations.

Team Leadership & Stakeholder Partnership

• Manage, coach, and develop a team of HRIS Administrators and Analysts, fostering a culture of continuous improvement and technical growth.
• Set clear performance expectations and provide ongoing feedback, development, and mentorship.
• Collaborate with HR Analytics on data structures, Workday reporting architecture, and system requirements.
• Translate business requirements from HR and business stakeholders into technical solutions and system configurations.
• Proactively communicate system changes, project status, and platform capabilities to HR leadership and stakeholders.

Requirements

• Bachelor's degree in Business Administration, Human Resources, Information Systems, or a related field.
• 8-10 years of progressive HRIS or HR technology experience.
• 3-5 years of people management experience.
• Workday or similar HCM experience required; multi-module depth strongly preferred (HCM, ERP, Payroll, Talent, Security, Integrations).
• Demonstrated experience implementing or operating AI tools, workflow automation, or intelligent technology in an HR or enterprise context.
• Experience working within a COE-structured HR model preferred.
• Fluent written and oral communication in English.
• Authorized to work for any employer in the U.S.; sponsorship is not available for this role.

Skills & Competencies

• Strong project management skills with the ability to manage a complex backlog and competing priorities.
• Ability to translate technical concepts for non-technical stakeholders and business requirements into technical specifications.
• Analytical mindset with attention to data quality, process design, and system governance.
• Excellent written and verbal communication skills; comfortable presenting to HR leadership.
• High comfort with ambiguity and ability to build structure in evolving environments.
• Collaborative, low-ego working style with a track record of effective cross-functional partnership.

Benefits

• Hybrid work opportunities.
• Flexible time off.
• Career development and mentoring programs.
• Competitive health insurance offerings and generous paid parental leave for eligible new parents.
• Community volunteering and company philanthropy programs.
• Employee peer recognition programs (“You Earned It”).
• Resources for physical, mental, and professional well-being.
• Spark Program for volunteer work and nonprofit support.

Q2 fosters a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. We are an Equal Opportunity Employer.