Senior Manager - HR Operations.& Systems

Primary Areas Of Responsibility

• HR Systems & Technology
• Benefits Administration
• Compensation Support
• Reporting & Analytics
• Policies and Documentation
• HR Operations Compliance
• Process Improvement
• Onboarding & Offboarding
• Workflow & Process Governance

Required Qualifications

• Bachelor's degree or equivalent professional experience
• Seven or more years of progressive professional experience in operations, project or program management, business administration, human resources, systems implementation, consulting, or a related field
• Demonstrated experience leading complex projects or operational initiatives from planning through implementation
• Strong ability to evaluate existing processes, identify gaps, develop practical solutions, and establish clear workflows, ownership, and accountability
• Experience developing and maintaining policies, procedures, project plans, process documentation, or standard operating procedures
• Demonstrated ability to work across departments, manage competing priorities, and move projects forward in a fast-paced and evolving environment
• Experience working with business systems, reporting tools, workflows, data, or technology-enabled processes
• Strong judgment, organization, attention to detail, communication, and follow-through
• Demonstrated ability to lead, influence, and provide direction to team members and cross-functional stakeholders
• Demonstrated ability to quickly learn and effectively apply new systems, business practices, terminology, and operational requirements

Preferred Qualifications

• Experience supporting Human Resources, People Operations, business operations, professional services, or another employee-focused operational function
• Experience with HR systems, benefits administration, compensation processes, onboarding and offboarding, employee records, or workforce reporting
• Experience supporting a remote, geographically dispersed, or multi-state workforce
• Experience working with a Professional Employer Organization or third-party service providers
• Experience implementing systems, improving workflows, introducing automation, or leading organizational change
• Experience in a law firm, professional-services organization, or rapidly growing company
• SHRM, HRCI, project-management, process-improvement, or systems-related certification