Senior Manager, HR Operations and Shared Services

About the role

We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure.

The Senior Manager, HR Operations and Shared Services is responsible for leading and optimizing the organization's HR operational functions, ensuring the delivery of efficient, compliant, and employee-centric HR services. This role oversees key areas including Payroll, Compensation, Benefits, Learning & Development (L&D), and Human Resources Information Systems (HRIS). The Senior Manager partners closely with HR Leadership, Finance, Legal, and business leaders to drive process excellence, operational efficiency, workforce analytics, and continuous improvement initiatives that support organizational objectives.

This role will report to the VP of HR and be located at the OmniOn Power's HQ in Plano, TX.

Responsibilities

• Lead and manage HR operational functions to ensure effective service delivery across the employee lifecycle.
• Develop and implement HR policies, procedures, and operational standards that promote consistency, compliance, and scalability.
• Drive continuous improvement initiatives to enhance employee experience and increase operational efficiencies.
• Establish and monitor key performance indicators (KPIs), service-level agreements (SLAs), and operational metrics.
• Manage and develop a team of HR professionals, providing coaching, leadership, and career development.

Key Areas of Focus

• Payroll Administration: Oversee end-to-end payroll operations, ensuring accurate and timely processing for all employees.
• Compensation Management: Lead compensation programs including salary structures, market pricing, annual merit planning, incentive programs, and pay equity initiatives.
• Benefits Administration: Manage company benefits programs including health and welfare, retirement, wellness, leave administration, and employee assistance programs.
• Learning & Development (L&D): Oversee learning programs that support employee development, leadership growth, compliance training, and organizational capability building.
• HRIS and HR Technology: Serve as the business leader for HRIS strategy, administration, and optimization.
• Compliance and Risk Management: Ensure compliance with employment laws, wage and hour regulations, data privacy requirements, and company policies.

Qualifications

• Required: Bachelor's degree in Human Resources, Business Administration, Finance, or related field.
• Required: 8+ years of progressive HR experience, including leadership responsibilities in HR operations.
• Required: Experience overseeing payroll, compensation, benefits, HRIS, and/or shared services functions.
• Required: Strong knowledge of employment laws, payroll regulations, and HR compliance requirements.
• Preferred: Master's degree in Human Resources, Business Administration, or related field.
• Preferred: SHRM-SCP, SPHR, CCP, CBP, CEBS, or related certifications.

Key Competencies

• Strategic Thinking
• Operational Excellence
• HR Technology Expertise
• Business Acumen
• Process Improvement
• Change Management
• Data Analytics and Reporting
• Compliance and Risk Management
• Team Leadership and Development
• Customer Service Orientation