Senior Human Resources Manager (HR Shared Services)

Our client is a recognized leader in the industrial manufacturing and distribution space, known for its collaborative, people-first culture, long-standing stability, and commitment to continuous improvement. This hybrid (3/2) role is based in Germantown, Wisconsin.

About the role

As the Senior HR Manager, you'll play a critical role in driving operational excellence across the Human Resources function. Reporting to the HR leadership team, you'll lead a team of HR Generalists while creating consistency across policies, processes, compliance, and employee relations practices. This is an opportunity to build scalable HR infrastructure, influence enterprise-wide HR operations, and help shape a best-in-class employee experience in an organization that values collaboration, accountability, continuous improvement, and employee development.

Responsibilities

• Lead, coach, and develop a team of HR Generalists while driving accountability and operational excellence.
• Standardize HR policies, procedures, and processes across multiple business units to ensure consistency and compliance.
• Serve as the escalation point for complex employee relations matters, investigations, and risk assessments.
• Partner with HR Business Partners, Centers of Excellence, Legal, and business leaders to ensure consistent execution of HR programs and compliance initiatives.
• Drive continuous improvement by identifying opportunities to simplify and enhance HR processes, workflows, documentation, and governance.
• Lead compliance-related HR activities, including policy administration, regulatory compliance, audits, and employment law initiatives.
• Establish operational discipline by balancing workloads, setting priorities, monitoring team performance, and improving service delivery across the HR organization.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 7+ years of progressive Human Resources experience, including 5+ years leading HR professionals.
• Experience having led or been part of building or moving towards a Shared Services HR Operations Model.
• Strong expertise in employee relations, investigations, employment law, HR compliance, and policy administration.
• Demonstrated success driving process improvement, standardization, and operational excellence within multi-site organizations.
• Proven ability to coach and develop HR teams while influencing leaders across all levels of the organization.
• Strong project management, analytical, organizational, and communication skills with the ability to manage multiple priorities.
• Manufacturing, industrial, or distribution industry experience is highly preferred.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification is a plus.

Benefits

• Competitive base salary plus annual bonus opportunity ($130K - $175K and 20% bonus).
• Comprehensive medical, dental, vision, life, disability, and flexible spending benefits.
• Generous 401(k) plan with company match.
• Paid Time Off program with holidays and work-life balance initiatives.
• Wellness programs, Employee Assistance Program, and financial wellness resources.
• Company-sponsored social events, employee recognition programs, and community involvement opportunities with charitable matching.

About the company

Our client is a financially stable, family-owned organization that continues to invest in its people, technology, and long-term growth while serving innovative industries including medical devices, aerospace, electronics, and electric vehicles. They offer a collaborative, values-driven environment where employees are empowered to make meaningful contributions while continuing to grow professionally.