Senior Manager, HR Business Partners

What You'll Do

• Lead, coach, mentor, and develop a team of HR Business Partners, building capability, consistency, and succession strength across the function.
• Partner directly with VP-level and senior operational leaders as a strategic advisor on organizational design, workforce planning, leadership effectiveness, and talent strategy.
• Help evolve the HR Business Partner organization toward a proactive, strategic, outcomes-driven model that aligns people strategy with business priorities.
• Coach leaders through complex employee relations matters, performance management, organizational change, leadership development, and high-impact feedback conversations.
• Oversee complex employee relations escalations, ensuring consistent, defensible, and compliant HR practices while partnering with Legal and HR Leadership as appropriate.
• Monitor workforce trends including retention, turnover, vacancy rates, leadership effectiveness, and employee engagement, translating insights into actionable business recommendations.
• Influence business outcomes by leveraging people metrics and operational data to improve workforce stability and organizational performance.
• Lead change management initiatives, including organizational restructures, leadership transitions, and business transformation efforts.
• Partner cross-functionally with HR Centers of Excellence and business leaders to drive enterprise-wide initiatives, policy implementation, and continuous improvement.
• Reinforce best practices for documentation, communication, risk mitigation, and leadership coaching across supported regions.
• Represent the HR Business Partner function in strategic initiatives while providing regional insights that influence enterprise priorities and decision-making.

What You'll Bring

• A Bachelor's degree in Human Resources, Business, Psychology, Organizational Development, or a related field, or equivalent practical experience.
• 8+ years of progressive HR Business Partner, employee relations, leadership coaching, or strategic HR experience.
• 3+ years of direct people leadership experience managing and developing HR Business Partners or comparable strategic HR professionals.
• Demonstrated success partnering with VP-level or senior business leaders on complex organizational and workforce initiatives.
• Proven experience coaching, mentoring, and developing HRBP talent, including succession planning and capability building.
• Strong business and operational acumen with the ability to connect people strategies to measurable business outcomes and operational KPIs.
• Experience leading change management initiatives, including organizational redesigns, restructures, or business transformation efforts.
• Demonstrated ability to diagnose workforce challenges, analyze trends, and translate data into actionable solutions.
• Strong knowledge of employee relations, performance management, employment law, and risk mitigation practices.
• Experience working within large, matrixed, multi-site, or rapidly scaling organizations.
• Healthcare or clinical operations experience is strongly preferred; experience supporting distributed, multi-site retail or similarly complex environments will also be considered.
• Familiarity with Workday or comparable HRIS platforms is preferred.
• A highly adaptable growth mindset, strong initiative, and excitement for helping build and shape an evolving HR Business Partner function.