Senior Manager, HR Business Partner

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies).

We integrate data, artificial intelligence, and advanced technology through our Seamless Platform to connect design, construction, and operations, delivering smarter, more predictable results and redefining how America builds.

Our total rewards program supports you and your family's needs, offering competitive salaries, auto allowances and gas cards, access to market-leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options, generous paid time off, a 401(k) plan with employer match, expert financial resources, company-paid and voluntary life insurance, tax-deferred savings accounts, 10 backup daycare days, short- and long-term disability, commuter benefits, and more.

Role Summary

The Senior Manager, People & Culture serves as a regional HR Business Partner, providing strategic support to Mission Critical project teams across Texas in areas of performance management, employee engagement, and talent development. This position reports to the Senior Director of People & Culture for our Mission Critical Center of Excellence.

This role is essential for sustaining Suffolk’s culture on our largest project. It supports strategic HR planning and operations, providing a broad range of HR consultation, advice, solutions, and services. Additionally, the role ensures a strong focus and commitment on employee experience & engagement, project standards, retention, and a high-performance culture that embodies Suffolk’s core values.

The role requires an on-site presence four days a week in our Dallas office when not traveling to project sites.

Responsibilities

• Serve as a strategic partner and build strong relationships with the project team, effectively using influence and negotiation strategies to secure support from stakeholders of key initiatives.
• Maintain excellent customer service standards for the P&C department by responding to employee inquiries and requests for client group, escalating to Business Partner, P&C Ops Manager or other appropriate P&C team members as needed.
• Be an integral part of the employee experience by owning onboarding and offboarding tasks for the project site. Ensure new hires are equipped with Company technology and understand training tools.
• Support the relocation process with the Mobility team as required, ensuring new hires and transfers have the resources needed to ensure a smooth transition.
• Be a trusted advisor, coaching project leadership on leadership effectiveness and performance.
• Support the Regional HRBP to drive and execute the annual Performance Management and Talent Review process on-site.
• Support the Regional HRBP with the annual and quarterly compensation planning process.
• Effectively use influence and negotiation strategies to secure support from stakeholders for support of key initiatives.
• In line with Suffolk’s vision and strategic priorities, drive employee engagement through the entire employment life cycle. This includes supporting the engagement survey process, conducting new hire check-ins and stay interviews, and exit interviews. Use insights to support managers in enhancing and improving the employee experience.
• Lead on-site employee relations resolutions, minimizing risk to the organization by actively responding to and addressing employee concerns in a timely, cost-efficient manner, escalating to Regional HRBP and legal as necessary.
• Conduct complete investigations and make recommendations based on findings/facts, partnering with Regional HRBP and legal counsel.
• Lead and manage change across client group to influence project site culture. Implement change programs as business needs dictate.
• Support the broader HRBP team as a trusted colleague and sounding board for new and improved company-wide programs and initiatives.

Qualifications

• Bachelor's Degree preferred.
• 5-8+ years of progressive HR Manager or Business Partner related experience.
• Strong analytical skills to leverage data and a fact-base in delivering HR programs and strategies that effectively address business issues.
• Proven strategic HR coaching skills with a demonstrated track record of exceptional client service delivery in a matrixed organization.
• Hands-on approach, willing to roll up sleeves to deliver results.
• Ability to handle highly confidential information.
• Track record of achieving results that contribute significantly to the business.
• Excellent verbal and written communication skills.
• Sound business judgment with strong planning, problem-solving, and troubleshooting skills.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Availability for regular field travel to Mission Critical project sites (up to 20%-30% as the team grows).

Necessary Attributes

• Possess and demonstrate Suffolk’s Core Values of Passion, Integrity, Hard Work, Professionalism, and Caring.
• Resilient and adaptable to evolution in the industry and markets.
• Possess strong written and verbal communication skills and organizational skills are necessary, along with an ability to be self-directed.
• Demonstrated experience communicating broad strategic initiatives to both key stakeholders and diverse internal teams.