Senior Manager - HR Business Partner

About Us

J.Crew has been dressing you every day, for every occasion since 1983. We create classics that feel familiar yet refreshingly new, crafted with unbeatable quality and a distinctive point of view—it’s no wonder we’ve been a staple in your closet for four decades. Today, we continue to redefine classics in our own way, inspiring how you shop and express your personal style. Beyond clothing, we’re committed to helping you dress with confidence and character, celebrating a distinctly American sensibility. Our dedication to Diversity, Equity, Belonging, and Sustainability has earned industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

About the Role

In partnership with the VP of Human Resources, this role drives the people strategy for J.Crew’s corporate workforce. The ideal candidate will serve as a strategic collaborator, ensuring HR initiatives align with and support business objectives. This position leads the implementation of HR programs that enable meaningful change across designated business units, specifically Shared Services and Product & Sourcing. The role is expected to be on site three days a week.

Responsibilities

• Partner with business leaders to advance the people strategy across assigned business units, with a primary focus on Talent Management & Development, Performance Management, Succession Planning, Diversity, Equity & Inclusion (DEI), and Change Management.
• Serve as a strategic advisor to leaders on people-related decisions, providing forward-thinking guidance on the business implications of organizational and talent choices for Shared Services and Product & Sourcing client groups.
• Coach and develop business partners to strengthen their leadership capabilities.
• Proactively identify and recommend solutions for talent, organizational, and workforce challenges to HRBP and senior business leaders.
• Lead implementation of company-wide HR programs, ensuring relevance to business needs and alignment with organizational goals; provide actionable feedback to HR leadership on evolving business requirements.
• Drive talent planning processes across assigned business units.
• Assess organizational health, diagnose potential risks, and develop mitigation strategies for assigned business units; collaborate with Associate Relations as needed.
• Champion organizational values and culture throughout the business.
• Serve as the HR expert for all employee relations matters, including compliance, performance management, policy interpretation, and coordination with other HR functional areas.
• Monitor retail industry trends to provide timely insights and recommend strategic actions.

Key Competencies

• Plans and Aligns: Breaks down objectives into appropriate initiatives and actions.
• Courage: Provides direct and actionable feedback.
• Drives Vision and Purpose: Explains the "why" to create organization-wide energy and buy-in.
• Drives Results: Has a strong customer service approach to providing solutions; pushes self and others to achieve results.

Requirements

• At least 10 years of experience as a human resource professional; retail experience required.
• Preferred experience supporting Production & Sourcing.
• Passion and drive to create a culture of diversity, inclusivity, collaboration, and teamwork.
• Strong understanding of HR functions, methods, strategies, procedures, and policies.
• Track record of building relationships, coaching, and leading groups through all aspects of people management.

We welcome applicants who may not check all the boxes but are lifelong learners driven by curiosity and a desire to make an impact.

Benefits

• Health & Well-being: Eligible associates and family members receive medical, dental, prescription, and vision insurance, family planning (fertility, adoption, and surrogacy support), fitness discounts, medical travel, and more.
• Associate Discount: Discounts across all J.Crew brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays: Office closes at 1:00 PM every Friday during the summer months, in addition to the hybrid work model.
• Community Impact: Support for local communities through philanthropic efforts and the J.Crew Cares Program.
• Winter Break: Additional time off at the end of December for eligible full-time associates to recharge.

Note: Availability of these benefits and perks may be subject to work location, employment type, and eligibility requirements.

Pay

Salary Range: $136,000.00 - $175,500.00. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience. This is one component of J.Crew Group’s competitive total rewards strategy, which also includes the opportunity for bonus, competitive benefits, and perks.