Senior Manager, HR Applications

About the role

Major League Soccer is seeking a Senior Manager of HR Technology to lead the strategy, governance, roadmap, and ongoing optimization of the League's HR technology portfolio. This role will serve as the primary technology partner and trusted advisor to Human Resources, collaborating closely with HR leadership to support HR applications, systems, integrations, data, and business processes.

Responsibilities

• Develop and execute a comprehensive HR technology roadmap aligned with business objectives and organizational priorities.
• Manage the implementation, configuration, enhancement, and support of HR applications and systems, including Workday HCM and related platforms.
• Identify opportunities to leverage artificial intelligence, automation, analytics, and emerging technologies to modernize HR operations, improve efficiency, enhance the employee experience, and support intelligent decision-making through predictive insights and generative AI capabilities.
• Evaluate and implement new HR technologies and platform capabilities.
• Ensure HR applications are fully integrated with the League's enterprise technology ecosystem and managed in accordance with organizational standards, security requirements, and governance processes.
• Develop reporting, analytics, dashboards, and workforce insights to support data-driven decision making.
• Manage vendor relationships, technology roadmaps, and strategic planning activities related to HR systems and services.
• Develop and maintain system documentation, training materials, and user adoption programs.
• Monitor industry trends and emerging technologies and provide recommendations for future investment and innovation.
• Evaluate the responsible use of AI-enabled HR solutions, including copilots, intelligent assistants, workflow automation, and workforce analytics tools, ensuring alignment with business objectives, security standards, and data privacy requirements.

Requirements

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Human Resources, or a related field, or equivalent combination of education and relevant professional experience.
• A minimum of seven years of experience supporting HR applications, systems, and business processes.
• Three or more years of experience working with Workday products.
• Experience administering and supporting Applicant Tracking Systems, preferably Greenhouse.
• Experience gathering business requirements and translating them into technology solutions.
• Experience evaluating and implementing automation, artificial intelligence, generative AI, machine learning, or other emerging technologies to improve business processes and organizational effectiveness.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent organizational, communication, and presentation skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Experience managing sensitive employee data and applying appropriate security and privacy controls.

Qualifications

• Experience with Workday HCM application features and business process configuration.
• Strong understanding of HR systems, business processes, and the employee lifecycle.
• Ability to understand business needs and translate them into functional and technical requirements.
• Experience with AI-powered business applications, HR copilots, intelligent workflow automation, and digital transformation initiatives.
• Familiarity with generative AI platforms (e.g., Microsoft Copilot, ChatGPT Enterprise, Workday AI, or similar technologies) and their application within HR and employee service functions.
• Experience leveraging workforce analytics, predictive modeling, or AI-driven insights to support talent acquisition, workforce planning, employee engagement, or organizational effectiveness.
• Experience working with Asana or similar project management tools.

Skills

• Knowledge of the sport of soccer.

Pay

Total Rewards: Starting base salary of $100,000 - $150,000, based on individual qualifications, market financials, and operational business needs. Comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. On-the-job training, feedback, and ongoing educational opportunities provided.

Schedule

Four (4) day in-office schedule, with the flexibility to work remotely one (1) day each week, based on business and department needs.