Senior Manager, Hospitality

Job Overview

THE·TEAM is seeking a driven and enthusiastic individual to produce and oversee events from strategy through completion and enhance THE·TEAM's visibility in the marketplace. This role involves leading individual event workstreams under senior leadership, showcasing outstanding, forward-thinking service, and organizing memorable high-touch events meeting quality expectations.

What You'll Do

• Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client
• Develop and deliver polished client deliverables and other critical framework materials to support client decision-making
• Manage project budgets from initial build through reconciliation
• Maintain a working relationship with existing partners, vendors, and properties on behalf of the client and THE·TEAM
• Set, communicate, and maintain timelines on every project to remain ahead of client expectations
• Manage event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving
• Collaborate with other THE·TEAM service teams as necessary based on project need
• Conduct post-event evaluations and recaps to showcase event success and ROI
• Understand the landscape of the client’s business/sector, as well as the industry contexts for their investments
• Identify and maximize event opportunities
• Prioritize and manage multiple projects independently
• Provide feedback and periodic reports to stakeholders as necessary

What We're Looking For

• Minimum 5 years of experience in high-end event management, hospitality, and/or corporate events industry, preferably in sports or entertainment
• Bachelor’s degree in hospitality management, marketing or related field
• Proven experience as an event planner or organizer, preferably in the high-end hosting space
• Impressive portfolio of previously managed events
• Self-starter who requires minimal supervision to meet and carry out event and service responsibilities
• Excellent customer service, time management and communication skills
• Basic sales skills and ability to build productive business/vendor relationships
• Ability to identify and maximize event opportunities
• Ability to prioritize and manage multiple projects independently
• Up-to-date and informed knowledge of the sports and entertainment industries
• Genuine passion for hospitality, events, and hosting
• Negotiation experience
• Self-motivation, enthusiasm and willingness to learn
• Strong attention to detail and highly organized
• Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel)
• Knowledge of common event management software

Base Salary Range

$68K-80K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.

What We Offer

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
• Parental Leave: We provide paid parental leave to support your family during important life events.
• Retail Plan: 401k plan including contribution matching.
• Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
• Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more
• Commuter Benefits: Access support for travel and commuting needs, where available

Equal Opportunity Employer

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.