Jobs · Quality Assurance · Illinois

Senior Manager - High Power Test Lab

S&C Electric Company · Chicago, IL · 3 wk ago
On-siteQuality Assurance$155k–$205k/yrFull-time

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly.

About the role

The NJC High Power Test Laboratory plays a crucial role in ensuring the quality and reliability of S&C's products through a comprehensive range of verification and validation testing capabilities. The NJC (Test) Laboratory is responsible for guaranteeing the performance standard of S&C's product line to meet customer needs. The Senior Manager-High Power Test Lab is a key leadership role tasked with ensuring the laboratory's alignment with current and business requirements and recommending capabilities for potential future requirements. This leadership role is responsible for overseeing all aspects of lab operations, including the supervision of both direct and indirect laboratory team members. The role involves a focus on equipment, team expertise, and the overall quality of work and systems within the laboratory. The Senior Manager plays a pivotal role in steering the laboratory toward the ambitious objective of becoming a world-class facility in terms of technology, service, and quality.

Responsibilities

  • Develop, refine, and implement a comprehensive vision for the NJC Laboratory, ensuring alignment with S&C's objectives, customer needs, and industry trends.
  • Lead major capital projects, resource planning, and execution to enhance the laboratory's infrastructure and capabilities.
  • Implement operational excellence initiatives, leveraging lean methodologies to optimize processes, reduce waste, and improve overall efficiency.
  • Understand market trends and work with industry partners on technological advancements to identify growth opportunities and position the laboratory as a leader in electrical equipment testing.
  • Provide strong leadership and direction to managers and senior contributors, setting clear performance expectations and fostering a culture of accountability and excellence.
  • Conduct regular performance assessments, provide constructive feedback, and facilitate career development opportunities to support individual growth and organizational succession planning.
  • Establish and oversee a robust training and development framework, focusing on enhancing the technical skills, knowledge, and competencies of the laboratory team.
  • Cultivate strong relationships with internal and external stakeholders, understanding their unique requirements and developing customized testing solutions to meet their needs.
  • Collaborate closely with sales, marketing, and technical teams to align testing services with customer expectations and enhance customer satisfaction.
  • Develop and manage the NJC Laboratory budget, ensuring accuracy and appropriate allocation of resources to achieve departmental strategies and objectives.
  • Ensure rigorous adherence to the ISO 17025 Quality Management Systems, maintaining accreditation through regular audits, reviews, and continuous improvement initiatives.
  • Implement robust quality control processes, monitor testing procedures, and establish performance metrics to uphold the highest standards of accuracy, reliability, and integrity.
  • Establish and enforce rigorous safety protocols and procedures to ensure a secure working environment, minimizing risks associated with electrical testing and equipment operation.
  • Foster a culture of continuous learning, innovation, and collaboration, promoting cross-functional interactions and knowledge sharing among team members.
  • Understand and comply with all applicable company policies and rules.

Requirements

  • Bachelor's Degree in Electrical Engineering.
  • 10+ years of progressive experience working in an electrical power engineering setting, preferably involving large electrical machines.
  • 5+ years of demonstrated experience working in a high-voltage test facility.
  • Strong understanding of high-voltage testing, electrical grid systems, and related technologies with proficiency in utilizing laboratory equipment, software tools, and data analysis techniques to analyze said systems.
  • In-depth knowledge of electrical equipment testing methodologies, standards, and compliance requirements such as ISO 17025 and ISO 9001.
  • Demonstrated experience in upholding the highest standards of quality, safety, and regulatory compliance with a focus on implementing and maintaining quality management systems, conducting internal audits, and ensuring continuous improvement.
  • Proven ability to understand customer requirements, develop tailored solutions, and foster strong relationships with key stakeholders.
  • Strong leadership skills with an ability to lead, guide, motivate, and delegate to deliver results, build teams and capabilities, embrace change, drive decisions and results, embrace culture and inclusion, and exhibit integrity.
  • Excellent communication skills (written, verbal, listening, and presentation) able to liaise with internal and external stakeholders at all levels from Senior Leadership to support staff and present influentially to achieve buy-in from executives, customers, and other parties.
  • Skilled at navigating through ambiguity and leading teams and organizations through change.
  • Sound analytical skills with the ability to sort and analyze data to drive informed decisions, problem-solve difficult issues, and leverage data and learnings to drive continuous improvement.
  • Up-to-date knowledge of industry trends, technological advancements, and best practices in electrical equipment testing and laboratory management.
  • Financial acumen and numerical ability to manage budgetary resources to maximum effectiveness.

Preferred Qualifications

  • Master's Degree in Electrical Engineering.
  • Professional Engineering (PE) License.
  • Project Management Professional (PMP).

Work Environment

  • Sitting: Frequently required to remain in a stationary position and perform desk-based tasks.
  • Walking: Frequently required to walk moderate distances across the S&C campus.
  • Manual Dexterity: Occasionally required to use hand-eye coordination to control both hands and arms for a full range of motion to operate office productivity equipment.
  • Ascending/Descending: Occasionally ascending or descending stairs.
  • Observation/Eyesight: Occasionally required to observe details at close range including depth perception, peripheral vision, and the ability to differentiate between colors.
  • Communication: Continuously required to talk and hear or otherwise effectively communicate, in person and by phone/conference calls.
  • Travel: Occasionally required to travel and work extended hours when necessary. Required to travel overnight and internationally.

Pay

The estimated annual base salary range for this position is $154,968 - $205,332.06. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria.

Schedule

8:00 am – 5:00 pm (Mon-Fri), on-site.

Benefits

S&C provides a comprehensive and competitive benefit package that includes the following (eligibility requirements apply):

  • Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support).
  • Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time, and Military Leave.
  • Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).

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