Senior Manager, Health System Alignment Consulting

About the role

This position is within ECG's Health System Alignment (HSA) Practice, serving academic and community health systems and universities. Key responsibilities include advising on clinical enterprise organizational structure, partnerships and affiliations, governance and management, and funds flow.

Responsibilities

• Lead large portions of project work, applying advanced project management tools and methodologies to ensure high-quality and timely delivery.
• Demonstrate mastery across project types, including planning, resource allocation, budget monitoring, and performance oversight.
• Conduct complex analyses with minimal coaching, ensuring that quantitative and qualitative findings align with client needs and objectives.
• Integrate insights from multiple data sources and identify proxy or analog data when key information is unavailable.
• Diagnose root causes of complex issues, apply systemic thinking, and guide teams through rigorous problem-solving approaches.
• Facilitate strategic and sensitive discussions with client stakeholders, ensuring alignment and buy-in on recommendations.
• Lead change management efforts and resolve conflicting priorities with strategic foresight.

Team Leadership and People Development

• Navigate and resolve conflicts; cultivate deep trust and strong commitment among team members.
• Actively inspire significant positive change within project teams or broader organizational groups.
• Demonstrate exceptional self-awareness and model adaptive leadership in complex or ambiguous environments.
• Provide regular coaching and actionable feedback to team members; play an active role in mentoring, skill development, and talent advancement.
• Support team members in setting and aligning professional goals with project and organizational priorities.
• Manage team dynamics to empower individuals and the collective to perform at their highest potential.
• Promote a learning culture that includes informal and formal development opportunities.

Communication

• Develop communication plans that anticipate cadence, stakeholders, and messaging across the life of a project.
• Lead large portions of internal and external presentations, setting or adjusting the pace of communication and responding confidently to questions across most content.
• Facilitate productive dialogue, challenge assumptions appropriately, and integrate diverse perspectives.
• Communicate with strategic insight, considering organizational dynamics, political implications, and the broader impact of messaging.

Strategic Thinking and Problem-Solving

• Identify and analyze strategic and systemic problems affecting clients or projects.
• Use advanced methodologies and tools to diagnose issues with precision and structure.
• Oversee implementation of key strategic initiatives across teams or functions.
• Design new methods when standard approaches are insufficient and refine existing processes to improve effectiveness.
• Identify and manage risks and contingencies across multiple projects, proactively addressing issues that affect scope, timeline, or outcomes.
• Generate innovative solutions to complex challenges and connect daily work to broader client or organizational goals.

Business Development and Firm Contribution

• Proactively identify potential market opportunities and pursue or guide resource allocation as appropriate.
• Introduce relevant colleagues, services, or capabilities to clients to broaden ECG’s presence and strengthen relationships.
• Play a key role in developing and delivering compelling proposals and pitch materials; lead selected pursuits.
• Begin establishing a reputation as a trusted adviser to clients through strategic insights and relationship-building.
• Support or lead initiatives to enhance or expand service offerings, products, or go-to-market approaches.
• Help manage a portfolio of clients, building strong, longitudinal relationships that lead to repeat business.