Senior Manager Graduate Medical Education

Position Summary

This position provides strategic support and leadership in planning, developing, and implementing programs to advance the mission and goals of Graduate Medical Education (GME). Assists in evaluating current and proposed educational systems and procedures. Manages daily activities of the Associate Manager, Residency Administrator team. Recommends Accreditation Council for Graduate Medical Education (ACGME) and GME changes when necessary and assists in implementation of new processes. Acts as a catalyst between GME and its educational programs and trainees to ensure continuity and quality of service and care.

Core Functions

• Forecasts, develops and implements ACGME and GME policies and procedures in the areas of education, trainee management and budgetary goals and objectives.
• Provides exceptional leadership and promotes teamwork and collaboration.
• Creates an environment that supports high employee and physician engagement.
• Strategically selects, onboards, develops, rewards, retains, and provides performance feedback to team members.
• Maintains competencies to function in any of the staff roles as needed to support efficient operations.
• Sets team and role expectations through training, provides direction, and leads the performance of team members.
• Serves as a knowledge resource relating to department processes, technical skills, ACGME accreditation, Electronic Residency Application Services (ERAS), National Resident Matching Program (NRMP) and New Innovations.
• Reviews, prepares, analyzes reports and provides recommendations regarding operations at institutional and program level.
• Provides concise and accurate information that aids in decision-making.
• Works independently and collaboratively related to generation, distribution, and analysis of survey data at an institutional and program level.
• Contributes to strong financial performance.
• Ensures proper controls and practices are followed and documented to secure the financial viability of the department.

Minimum Qualifications

• Bachelor’s degree in business, human relations or related field, or equivalent experience.
• Understanding of graduate medical education typically achieved through six years of experience in a healthcare related field, including 3 years leadership experience.
• Must possess C-TAGME or acquire the certification within two years.
• Strong research and organizational abilities.
• Excellent interpersonal skills.
• Ability to guide and lead others.
• Demonstrated negotiation and persuasion skills.

Preferred Qualifications

• Master’s degree preferred.